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CompaniesHotjarMonthly reportsDecember 2023

Hotjar in December 2023: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
100%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 0 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: No impact listed 7

Incidents 7

IncidentImpactStartedDurationStatusDay
Share recordings not workingNo impact listed37 minresolved12-06
Recordings not displaying the correct CSSNo impact listed2.9 hresolved12-07
Surveys not saving position settingsNo impact listed51 minresolved12-11
When switching the status of the survey in the last section of the wizard (summary), the questions will be reset to the default ones.No impact listed1.7 hresolved12-12
Highlights and screenshots are experiencing delayed processing, viewing shared recordings may redirect user to login pageNo impact listed3.3 hresolved12-12
Permissions issues for modifying Hotjar settings and loading Insights dataNo impact listed1.9 hresolved12-12
Dismissing a full screen survey makes the page freezeNo impact listed49 minresolved12-20

Cite this

Hotjar posted 7 status incidents in December 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in December 2023
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2023/12

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