Outages by dayDecember 7, 2023

Outages on December 7, 2023

UTC day 2023-12-07 (Dec 7, 2023, 00:00 to Dec 7, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

42incidents started

7labelled major or critical

26vendors with a new incident

25still open from earlier days

By vendor label: Major 7 · Minor 27 · No impact listed 8 · 20 maintenance

Incidents started this day 42

Vendor	Incident	Impact	Started	Resolved	Status
Zilliz	Private Link Connection Issues	Major	12:49	08:30 (-260 min)	resolved
Dropbox	DocSend availability issues	Major	16:47	16:55 (8 min)	resolved
v0	Elevated TLS handshake times	Major	17:16	17:47 (31 min)	resolved
Vercel	Elevated TLS handshake times	Major	17:16	17:47 (31 min)	resolved
Sentry	sentry.io intermittent availabilty issues	Major	18:56	18:56 (0 min)	resolved
Harness	Intermittent failures for hosted CI build	Major	20:08	22:41 (2.5 h)	resolved
Harness	Pipelines that reference the secrets are experiencing failures in the Prod-2 cluster. Impact - Every pipeline step that refers to a secret will cause the pipeline execution to fail	Major	22:34	Dec 8, 2023, 03:18 (4.7 h)	resolved
InfluxData (InfluxDB Cloud)	Delayed writes in AWS eu-central	Minor	01:12	01:34 (22 min)	resolved
Vonage	US SMS - Delivery degradation towards US affecting subset of US LVNs	Minor	01:16	02:53 (1.6 h)	resolved
Sinch	Delivery Issue Chile - Nextel	Minor	04:06	05:47 (1.7 h)	resolved
Bandwidth	Programmable Voice Incident	Minor	06:07	06:51 (44 min)	resolved
Twilio	SMS Delivery Delays to MTN Network in Nigeria	Minor	07:44	19:18 (12 h)	resolved
Vonage	MTN SMS - Degradation of messages towards MTN networks	Minor	08:05	Dec 8, 2023, 19:50 (36 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Multiple Countries	Minor	09:53	Dec 8, 2023, 06:12 (20 h)	resolved
Twilio	Multiple Product Errors in IE1	Minor	10:28	Dec 8, 2023, 05:36 (19 h)	resolved
Snyk	Delays in Automated Testing	Minor	12:05	17:34 (5.5 h)	resolved
Plivo	Delivery failure for Plivo Console OTP to Indian Numbers	Minor	12:38	13:02 (24 min)	resolved
Twilio	SMS Delivery Receipts Delay to Movistar Network in Ecuador	Minor	14:09	Dec 8, 2023, 02:25 (12 h)	resolved
Twilio	Automated Alert: Minimal Customer Impact	Minor	15:41	16:53 (1.2 h)	resolved
Vonage	Kyrgyzstan SMS - Delivery degradation towards Megacom	Minor	16:39	19:57 (3.3 h)	resolved
QuickBooks Online	We’re working to fix problems with QuickBooks Desktop Merchant Account	Minor	16:40	18:17 (1.6 h)	resolved
Twilio	SMS Delivery Report Delays to Megacom Network in Kyrgyzstan	Minor	16:46	22:36 (5.8 h)	resolved
Linode (Akamai)	Platform Connectivity Issue - Newark (us-east) and Singapore (ap-south)	Minor	17:05	20:24 (3.3 h)	resolved
Plivo	Delivery delay on Outbound SMS towards France phone numbers	Minor	17:56	18:56 (1.0 h)	resolved
Vonage	Indonesia SMS - Delivery delay for domestic brands towards Hutchison 3 network	Minor	18:19	Dec 8, 2023, 20:00 (26 h)	resolved
Vonage	Vietnam SMS - Degradation affecting Pre-Registered International brands on Mobifone network	Minor	18:22	20:29 (2.1 h)	resolved
Segment	Delay for a subset of real-time computed traits, audiences, journeys	Minor	18:22	23:31 (5.2 h)	resolved
Snowflake	AWS - US East (N. Virginia): INC0098257	Minor	19:56	Dec 8, 2023, 01:20 (5.4 h)	resolved
Twilio	WhatsApp Sandbox Down	Minor	20:35	Dec 8, 2023, 01:16 (4.7 h)	resolved
Temporal Cloud	Increased latency in us-west-2	Minor	20:40	21:19 (39 min)	resolved
Twilio	Inbound Call Failures to a Subset of Austria Phone Numbers	Minor	21:30	Dec 8, 2023, 14:44 (17 h)	resolved
Iterable	Ingestion lag on C22	Minor	21:34	Dec 8, 2023, 00:32 (3.0 h)	resolved
Lever	Certain integrations are unable to be provisioned - 3rd party outage	Minor	22:40	Dec 20, 2023, 19:38 (13 d)	resolved
Help Scout	Slow folder loading	Minor	23:29	Dec 8, 2023, 00:11 (42 min)	resolved
RudderStack	Delivery impacted for webhook destinations	No impact listed	03:00	03:00 (0 min)	resolved
Twilio	On Call Engineers Are Investigating an Issue With ZipWhip USCell SMS Connectivity Down	No impact listed	06:44	06:51 (7 min)	resolved
Twilio	On Call Engineers are Investigating an Issue with Proxy Service	No impact listed	07:01	07:16 (15 min)	resolved
Netlify	Increase in Failed Edge Function Invocations on HP Edge	No impact listed	09:00	09:00 (0 min)	resolved
HubSpot	Calling is unavailable for some customers	No impact listed	11:04	Dec 8, 2023, 03:05 (16 h)	resolved
Hotjar	Recordings not displaying the correct CSS	No impact listed	11:17	14:09 (2.9 h)	resolved
Cloudinary	Aspose Document Conversion Addon Timeout on Upload	No impact listed	20:56	Dec 10, 2023, 10:09 (3 d)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	23:37	Dec 8, 2023, 03:41 (4.1 h)	resolved

Still open from earlier days 25

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Search slow response times - Multiple Domains	Critical	Dec 5, 2023, 18:34	Dec 27, 2023, 07:00 (22 d)	resolved
Bandwidth	Bandwidth International Market Impairment - Romania	Major	Dec 6, 2023, 17:09	Dec 15, 2023, 14:57 (9 d)	resolved
Bandwidth	Bandwidth International Market Impairment - Denmark	Major	Dec 6, 2023, 17:11	01:22 (8.2 h)	resolved
Mixpanel	Degraded API Performance Impacting Reports for a Subset of U.S. Projects	Major	Dec 6, 2023, 20:58	01:01 (4.0 h)	resolved
Twilio	LTE-M Connectivity on Telefonica O2 in the United Kingdom Blocked	Minor	Nov 30, 2023, 18:51	Dec 12, 2023, 02:05 (11 d)	resolved
Optimizely	Adaptive Recommendations Delivery Issue	Minor	Nov 30, 2023, 22:19	12:39 (7 d)	resolved
Scaleway	[S3] High latency on p99 & p99.9 in fr-par	Minor	Dec 1, 2023, 17:18	10:17 (6 d)	resolved
Twilio	SMS Delivery Failures on Altice Network in the US	Minor	Dec 2, 2023, 03:01	Dec 8, 2023, 18:40 (7 d)	resolved
Twilio	SMS Delivery Delays to Zamtel Network in Zambia	Minor	Dec 4, 2023, 23:02	Dec 15, 2023, 01:27 (10 d)	resolved
Confluent	Increased latencies for Kafka clusters in the AWS regions.	Minor	Dec 4, 2023, 23:33	05:23 (2 d)	resolved
Sinch	Delivery Issue - France - NRJ Mobile	Minor	Dec 6, 2023, 17:39	01:44 (8.1 h)	resolved
Sinch	Delivery Issue - France - SYMA France	Minor	Dec 6, 2023, 17:40	01:43 (8.1 h)	resolved
Sinch	Delivery Issue - France - Lebara	Minor	Dec 6, 2023, 17:40	01:42 (8.0 h)	resolved
Vonage	France SMS - Delivery Degradation Towards Lebara Network	Minor	Dec 6, 2023, 17:49	01:56 (8.1 h)	resolved
Vonage	France SMS - Delivery degradation towards Syma Mobile network	Minor	Dec 6, 2023, 17:56	01:55 (8.0 h)	resolved
Vonage	France SMS - Delivery degradation towards NRJ Mobile network	Minor	Dec 6, 2023, 18:10	01:49 (7.7 h)	resolved
Twilio	SMS Delivery Report Delays to Africell Network in Sierra Leone	Minor	Dec 6, 2023, 19:29	Dec 17, 2023, 13:40 (11 d)	resolved
Bandwidth	e911 Order Delays	Minor	Dec 6, 2023, 19:41	00:32 (4.8 h)	resolved
Matillion	Potential inaccuracies in billing data	Minor	Dec 6, 2023, 20:05	Dec 8, 2023, 16:09 (44 h)	resolved
Trello	Intermittent issues viewing and loading attachments	Minor	Dec 6, 2023, 20:45	19:20 (23 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	Dec 6, 2023, 21:38	02:52 (5.2 h)	resolved
Twilio	SMS Delivery Failures to MTS Network in Belarus	Minor	Dec 6, 2023, 21:51	05:42 (7.8 h)	resolved
Twilio	Authy End Users Are Not Receiving Push One Touch Verifications	Minor	Dec 6, 2023, 21:58	01:43 (3.8 h)	resolved
Optimizely	Degraded performance of Dynamic Customer Profiles for Web Experimentation	Minor	Dec 6, 2023, 22:55	22:28 (24 h)	resolved
Greenhouse	Help desk system delays	No impact listed	Dec 6, 2023, 21:36	17:15 (20 h)	resolved

Maintenance 20

Vendor	Incident	Impact	Started	Resolved	Status
1Password	[Scheduled] Database Maintenance	Maintenance	01:00	01:41 (41 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	04:01	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:01	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free SMS and MMS (US & CA)	Maintenance	04:01	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier partner Maintenance	Maintenance	04:01	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:01	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Network Maintenance - DFW Data Center	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	05:00	07:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - US Cellular	Maintenance	05:30	11:30 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting US Cellular Network	Maintenance	05:30	09:30 (4.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	06:00	06:30 (30 min)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Mexico	Maintenance	06:01	08:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Network & Application Maintenance \| PCR Number # PCRSDI-10825	Maintenance	07:00	11:00 (4.0 h)	resolved
Xero	[Scheduled] IRD System Maintenance	Maintenance	07:00	08:00 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - US-LAX (Los Angeles)	Maintenance	08:00	12:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region	Maintenance	12:00	15:00 (3.0 h)	resolved
Twilio	[Scheduled] Philippines Voice Carrier Partner Maintenance	Maintenance	14:02	16:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS and MMS - Planned Maintenance affecting AT&T & US Cellular network	Maintenance	14:02	22:00 (8.0 h)	resolved
Wise	[Scheduled] Scheduled maintenance - Faster Payments	Maintenance	18:00	20:10 (2.2 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Maintenance -- Linode Cloud Manager and API	Maintenance	18:00	21:02 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Zilliz, Dropbox, v0, Vercel, Sentry, Harness, InfluxData (InfluxDB Cloud), Vonage, Sinch, Bandwidth, Twilio, Snyk.

Cite this

42 vendor-reported incidents started on 2023-12-07 (UTC) across 26 vendors, 7 labelled major or critical by the vendor.

Title: Outages on December 7, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-12-07 00:00 UTC
URL: https://rewindex.com/outages/2023-12-07

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