Snowflake: AWS - US East (N. Virginia): INC0098257
Timeline of updates
- resolved
Current status: We identified an issue that caused a subset of infrastructure (responsible for PrivateLink traffic management) to enter a degraded state, resulting in intermittent connectivity issues for some customers. As the issue is intermittent, subsequent connection retries would have been successful. While we initially implemented temporary mitigation at 21:21 UTC, which provided relief, a long-term fix of scaling up our infrastructure was carried out to ensure system stability. Customer experience: Customers hosted in the specified regions may have experienced intermittent connectivity issues when connecting to Snowflake services and features over PrivateLink. Incident start time: 10:29 UTC December 07, 2023 Incident end time: 21:21 UTC December 07, 2023 Preliminary root cause: Preliminary investigation suggests an insufficient resource issue, which gradually impacted our system's ability to process PrivateLink traffic, resulting in intermittent issues on logging to Snowflake system. A root cause analysis (RCA) document will be published within seven business days.
From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Snowflake, started 2023-12-07 19:56 UTC, resolved after 5.4 h, 1 update(s).
- Title
- AWS - US East (N. Virginia): INC0098257
- Vendor
- Snowflake
- Date
- URL
- https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq
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