# Snowflake: AWS - US East (N. Virginia): INC0098257

> Snowflake status incident “AWS - US East (N. Virginia): INC0098257” on 2023-12-07: impact minor (vendor’s label), 5.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq
Last updated: 2023-12-08T01:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-07 19:56 UTC · Resolved: 2023-12-08 01:20 UTC · Duration: 5.4 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/nwrdkmzymvgq](https://status.snowflake.com/incidents/nwrdkmzymvgq)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-12-08 01:20 UTC: Current status: We identified an issue that caused a subset of infrastructure (responsible for PrivateLink traffic management) to enter a degraded state, resulting in intermittent connectivity issues for some customers. As the issue is intermittent, subsequent connection retries would have been successful. While we initially implemented temporary mitigation at 21:21 UTC, which provided relief, a long-term fix of scaling up our infrastructure was carried out to ensure system stability. Customer experience: Customers hosted in the specified regions may have experienced intermittent connectivity issues when connecting to Snowflake services and features over PrivateLink. Incident start time: 10:29 UTC December 07, 2023 Incident end time: 21:21 UTC December 07, 2023 Preliminary root cause: Preliminary investigation suggests an insufficient resource issue, which gradually impacted our system's ability to process PrivateLink traffic, resulting in intermittent issues on logging to Snowflake system. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2023-12-07 19:56 UTC, resolved after 5.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq
- Citation: Snowflake, “AWS - US East (N. Virginia): INC0098257” (2023-12-07 19:56 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq (CC BY 4.0).
- Markdown link: `[Snowflake: AWS - US East (N. Virginia): INC0098257 (2023-12-07)](https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq)`


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Canonical: https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq · Markdown: https://rewindex.com/company/snowflake/incidents/nwrdkmzymvgq.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/nwrdkmzymvgq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:28.866Z