# Hotjar in December 2023: incidents, uptime and changes

> Hotjar in December 2023: 7 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2023/12
Last updated: 2024-01-01T00:00:00Z

- Incidents posted: 7 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 7
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/hotjar/2023/11.md) · Next: [January 2024](https://rewindex.com/company/hotjar/2024/01.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Share recordings not working](https://rewindex.com/company/hotjar/incidents/3mtscpw3jkfc.md) | none | 2023-12-06 10:20 UTC | 2023-12-06 10:57 UTC | 37 min | resolved |
| [Recordings not displaying the correct CSS](https://rewindex.com/company/hotjar/incidents/zk92ycvgty6v.md) | none | 2023-12-07 11:17 UTC | 2023-12-07 14:09 UTC | 2.9 h | resolved |
| [Surveys not saving position settings](https://rewindex.com/company/hotjar/incidents/jz1c23n36h6l.md) | none | 2023-12-11 17:30 UTC | 2023-12-11 18:21 UTC | 51 min | resolved |
| [When switching the status of the survey in the last section of the wizard (summary), the questions will be reset to the default ones.](https://rewindex.com/company/hotjar/incidents/d65vtpy3309s.md) | none | 2023-12-12 09:51 UTC | 2023-12-12 11:35 UTC | 1.7 h | resolved |
| [Highlights and screenshots are experiencing delayed processing, viewing shared recordings may redirect user to login page](https://rewindex.com/company/hotjar/incidents/lkdzd9fl9km4.md) | none | 2023-12-12 12:54 UTC | 2023-12-12 16:10 UTC | 3.3 h | resolved |
| [Permissions issues for modifying Hotjar settings and loading Insights data](https://rewindex.com/company/hotjar/incidents/wtdrmkpv81dn.md) | none | 2023-12-12 13:29 UTC | 2023-12-12 15:22 UTC | 1.9 h | resolved |
| [Dismissing a full screen survey makes the page freeze](https://rewindex.com/company/hotjar/incidents/ntvbnp4zk2z3.md) | none | 2023-12-20 11:47 UTC | 2023-12-20 12:36 UTC | 49 min | resolved |

## Cite this

Hotjar posted 7 status incidents in December 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2023/12
- Citation: Hotjar, “Hotjar in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2023/12 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in December 2023 (2023-12-01)](https://rewindex.com/company/hotjar/2023/12)`


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Canonical: https://rewindex.com/company/hotjar/2023/12 · Markdown: https://rewindex.com/company/hotjar/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:35.942Z