# Hotjar in January 2024: incidents, uptime and changes

> Hotjar in January 2024: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 10
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/hotjar/2023/12.md) · Next: [February 2024](https://rewindex.com/company/hotjar/2024/02.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Zapier Integration Authentication Issue](https://rewindex.com/company/hotjar/incidents/hy39y4tn4k44.md) | none | 2024-01-03 14:11 UTC | 2024-01-04 09:19 UTC | 19 h | resolved |
| [Recordings loading indefinitely](https://rewindex.com/company/hotjar/incidents/k3zrvtm62217.md) | none | 2024-01-12 13:28 UTC | 2024-01-12 14:51 UTC | 1.4 h | resolved |
| [Survey responses not linking to recordings](https://rewindex.com/company/hotjar/incidents/pgtgrcd1w9hq.md) | none | 2024-01-12 19:59 UTC | 2024-01-15 10:40 UTC | 3 d | resolved |
| [Ask (Feedback and Surveys) screenshots delayed](https://rewindex.com/company/hotjar/incidents/fw3n2v7x6kvx.md) | none | 2024-01-16 21:12 UTC | 2024-01-16 21:50 UTC | 38 min | resolved |
| [Errors playing Recordings on Safari 15](https://rewindex.com/company/hotjar/incidents/gm7tfrcmj64n.md) | none | 2024-01-19 09:38 UTC | 2024-01-19 15:47 UTC | 6.2 h | resolved |
| [Slack integration temporarily unavailable](https://rewindex.com/company/hotjar/incidents/7s481njcv60m.md) | none | 2024-01-23 13:59 UTC | 2024-01-23 15:45 UTC | 1.8 h | resolved |
| [Overview page not loading](https://rewindex.com/company/hotjar/incidents/4pwncbmnsssy.md) | none | 2024-01-24 08:53 UTC | 2024-01-24 10:25 UTC | 1.5 h | resolved |
| [Customer emails aren't reaching our Support team](https://rewindex.com/company/hotjar/incidents/9l0mbzx0qrxc.md) | none | 2024-01-25 21:21 UTC | 2024-01-26 14:21 UTC | 17 h | resolved |
| [Sign-up verification code email not being received or received with delay for some users](https://rewindex.com/company/hotjar/incidents/0xx5l7kfld3m.md) | none | 2024-01-30 17:27 UTC | 2024-01-30 17:29 UTC | 2 min | resolved |
| [Processing delay in Recordings](https://rewindex.com/company/hotjar/incidents/ngdcn8g0mvl7.md) | none | 2024-01-31 14:40 UTC | 2024-01-31 16:04 UTC | 1.4 h | resolved |

## Cite this

Hotjar posted 10 status incidents in January 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2024/01
- Citation: Hotjar, “Hotjar in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2024/01 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in January 2024 (2024-01-01)](https://rewindex.com/company/hotjar/2024/01)`


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Canonical: https://rewindex.com/company/hotjar/2024/01 · Markdown: https://rewindex.com/company/hotjar/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:45.792Z