Outages by dayJanuary 25, 2024

Outages on January 25, 2024

UTC day 2024-01-25 (Jan 25, 2024, 00:00 to Jan 25, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

41incidents started

9labelled major or critical

29vendors with a new incident

18still open from earlier days

By vendor label: Critical 1 · Major 8 · Minor 23 · No impact listed 9 · 28 maintenance

Incidents started this day 41

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Investigating login issues	Critical	21:38	23:08 (1.5 h)	resolved
Crusoe	Crusoe Cloud us-east1 Network Outage	Major	00:54	02:43 (1.8 h)	resolved
Lattice	Navigation Issues in Downward Reviews	Major	14:14	14:39 (25 min)	resolved
Optimizely	Search and Navigation - Performance Issues Find EMEA26	Major	18:14	20:36 (2.4 h)	resolved
Jupyter (Anaconda)	Anaconda.cloud login issues	Major	18:18	21:44 (3.4 h)	resolved
Confluent	Unavailability for Kafka clusters in multiple clouds and regions	Major	18:58	20:23 (1.4 h)	resolved
Lattice	Users cannot be added to Calibration Groups	Major	20:13	21:07 (54 min)	resolved
Semgrep	Semgrep Supply Chain Rules blocking pipelines even when not configured.	Major	21:28	Jan 26, 2024, 16:14 (19 h)	resolved
Mapbox	Authentication errors on Matrix, Optimization, and Directions APIs	Major	23:10	12:30 (-640 min)	resolved
DigitalOcean	Snapshots are failing in SFO3 and NYC3	Minor	00:26	02:56 (2.5 h)	resolved
Expo	EAS Submit is not currently accepting new iOS submissions	Minor	00:54	01:11 (17 min)	resolved
Baseten	Metrics are degraded for some models	Minor	01:40	02:03 (23 min)	resolved
Xero	Customers may be experiencing errors and slowness across Xero	Minor	03:11	04:08 (57 min)	resolved
Sanity	Some queries failing with 5xx status codes	Minor	04:30	04:30 (0 min)	resolved
Twilio	SMS Delivery Receipt Delays to Ooredoo Network in Myanmar	Minor	06:48	13:34 (6.8 h)	resolved
Vonage	Myanmar SMS - Delivery Degradation towards Ooredoo Network	Minor	07:37	11:24 (3.8 h)	resolved
Twilio	SMS Delivery Failures to Telma Network in Madagascar	Minor	08:37	11:59 (3.4 h)	resolved
Twilio	SMS Delivery Delays To Mobitel network in Srilanka	Minor	09:20	13:48 (4.5 h)	resolved
Xero	Global: Xero - Some customers may be experiencing errors and slowness across Xero	Minor	09:59	10:29 (30 min)	resolved
Sinch	Delivery Issue Jersey - Jersey Airtel	Minor	10:51	11:13 (22 min)	resolved
Twilio	Account security Intermittent API Error To T-Mobile US	Minor	11:32	Jan 26, 2024, 06:26 (19 h)	resolved
Sinch	Delivery Issue Denmark - Nuuday	Minor	11:56	14:31 (2.6 h)	resolved
Scaleway	[STORAGE] Lifecycle scheduled jobs not executing in fr-par	Minor	12:28	Jan 26, 2024, 09:08 (21 h)	resolved
Vonage	Service Issue in Messages API platform: WhatsApp Channel	Minor	12:46	17:05 (4.3 h)	resolved
Vonage	Indonesia SMS - Delivery Degradation towards Hutchison 3	Minor	14:53	22:29 (7.6 h)	resolved
Sinch	Delivery Issue Singapore - SingTel	Minor	14:54	16:52 (2.0 h)	resolved
Twilio	SMS Delivery Delays to H3G Network in Indonesia	Minor	15:50	18:45 (2.9 h)	resolved
Snyk	Bitbucket Integration Down in MT-EU	Minor	17:26	Jan 26, 2024, 12:00 (19 h)	resolved
Akamai	Issues with Enterprise Threat Protector (ETP)/Secure Internet Access (SIA)	Minor	18:04	Jan 26, 2024, 00:05 (6.0 h)	resolved
Confluence	Copying legacy pages in Confluence times out	Minor	19:24	20:26 (1.0 h)	resolved
Census	Duplicate Sync Runs In UI	Minor	20:27	Jan 26, 2024, 00:37 (4.2 h)	resolved
Twilio	Twilio Console Account Portal Issue with Phone Number Regulatory Compliance Addresses	Minor	21:57	Jan 26, 2024, 01:57 (4.0 h)	resolved
Claude	Elevated error rates on a subset of models	No impact listed	05:00	06:19 (1.3 h)	resolved
Anthropic	Elevated error rates on a subset of models	No impact listed	05:00	06:19 (1.3 h)	resolved
Wiz	We are experiencing an issue with Zendesk, our ticketing portal, that prevents new tickets from being opened	No impact listed	12:42	15:26 (2.7 h)	resolved
Twilio	20404 Errors Using Lookup API	No impact listed	15:33	16:16 (43 min)	resolved
v0	Elevated log drain delivery failures	No impact listed	16:02	16:02 (0 min)	resolved
Vercel	Elevated log drain delivery failures	No impact listed	16:02	16:02 (0 min)	resolved
Linode (Akamai)	Service Issue - Object Storage	No impact listed	18:04	18:04 (0 min)	resolved
Coralogix	Delay in Alert Notifications for US1 Region Customers	No impact listed	21:04	21:20 (16 min)	resolved
Hotjar	Customer emails aren't reaching our Support team	No impact listed	21:21	Jan 26, 2024, 14:21 (17 h)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Socket	Degraded Golang Analysis	Critical	Jan 18, 2024, 20:55	Mar 1, 2024, 18:55 (43 d)	resolved
Elastic Cloud	Potential impact to deployment scaling or creation in Azure South Africa North	Major	Jan 24, 2024, 23:03	02:41 (3.6 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Poland	Major	Jan 24, 2024, 23:38	03:20 (3.7 h)	resolved
Bandwidth	SMS Delivery Incident	Major	Jan 24, 2024, 23:48	02:02 (2.2 h)	resolved
Scaleway	[Network]- Scaleway network unreachable from Egypt	Minor	Jan 19, 2024, 07:03	Apr 4, 2024, 12:33 (76 d)	resolved
Scaleway	[DC2] public switch issue in dc2, room 103, rack b15.	Minor	Jan 19, 2024, 07:58	Feb 9, 2024, 16:13 (21 d)	resolved
Scaleway	[DEDIRACK][NETWORK] - Switch down in DC2 room 206	Minor	Jan 22, 2024, 08:38	Feb 9, 2024, 16:12 (18 d)	resolved
Twilio	SMS Delivery Failures to GTA Network in US using a Subset of Shortcodes	Minor	Jan 24, 2024, 08:09	Feb 4, 2024, 00:13 (11 d)	resolved
Scaleway	[DC2] - Switch down in DC2 room 101 rack N14.	Minor	Jan 24, 2024, 08:11	Feb 9, 2024, 16:12 (16 d)	resolved
Twilio	SMS Delivery Delays to Vodacom Network in Mozambique	Minor	Jan 24, 2024, 11:26	15:46 (28 h)	resolved
Sinch	Delivery Issue Netherlands - Teleena	Minor	Jan 24, 2024, 11:34	09:04 (22 h)	resolved
Lattice	Review Packet PDF Downloads Unavailable	Minor	Jan 24, 2024, 15:49	00:06 (8.3 h)	resolved
Twilio	SMS Delivery Delays to Touch Network in Lebanon	Minor	Jan 24, 2024, 16:17	14:15 (22 h)	resolved
Brex	Spend Management Downtime	Minor	Jan 24, 2024, 20:17	23:30 (27 h)	resolved
FireHydrant	Slack is experiencing a performance or availability issue.	Minor	Jan 24, 2024, 20:28	08:45 (12 h)	resolved
Lattice	Investigating Issues with Editing Default Fields	Minor	Jan 24, 2024, 22:05	00:11 (2.1 h)	resolved
Scaleway	API GW down in FR-PAR	Minor	Jan 24, 2024, 23:00	04:51 (5.8 h)	resolved
Sentry	JavaScript CDN issues	No impact listed	Jan 24, 2024, 23:12	00:49 (1.6 h)	resolved

Maintenance 28

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	[Scheduled] Infrastructure Maintenance	Maintenance	01:01	03:02 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS/SMS	Maintenance	02:03	11:02 (9.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS/MMS towards the US and Canada phone numbers	Maintenance	04:01	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:01	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	04:01	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:01	08:00 (4.0 h)	resolved
Sinch	[Scheduled] Customer Portal Routine Maintenance	Maintenance	05:00	07:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance: Service degradation of inbound and outbound voice towards US and Canada phone numbers.	Maintenance	05:01	09:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - ClearSky: Inteliquent (Onvoy)	Maintenance	05:01	09:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Clearsky	Maintenance	05:01	09:00 (4.0 h)	resolved
Scaleway	[Scheduled] [DBAAS] - Patch PostgreSQL RDB instances on AMS datacenter	Maintenance	06:00	08:00 (2.0 h)	resolved
Close	[Scheduled] Infrastructure Maintenance	Maintenance	06:00	06:39 (39 min)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure Australia East	Maintenance	06:00	21:01 (15 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affects Pre-Registered Brands	Maintenance	06:01	07:30 (1.5 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards the US and Canada phone numbers	Maintenance	06:15	11:03 (4.8 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10896	Maintenance	07:00	08:01 (1.0 h)	resolved
Mattermost	[Scheduled] Community Server maintenance	Maintenance	07:00	10:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - New York	Maintenance	07:01	12:01 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:01	08:01 (1.0 h)	resolved
MessageBird (Bird)	[Scheduled] SMPP VPN03 Maintenance	Maintenance	08:06	not resolved	unknown
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10896	Maintenance	09:30	11:18 (1.8 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - MMS	Maintenance	10:00	12:00 (2.0 h)	resolved
Mattermost	[Scheduled] Community Server Maintenance	Maintenance	10:10	12:01 (1.9 h)	resolved
Prisma	Network Maintenance: IPv6 Network Rollout	Maintenance	14:47	Jan 26, 2024, 14:51 (24 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:01	Jan 26, 2024, 00:00 (4.0 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure US East	Maintenance	22:00	Jan 26, 2024, 13:04 (15 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure Canada Central	Maintenance	22:00	Jan 26, 2024, 13:03 (15 h)	resolved
Twilio	[Scheduled] Ireland SMS Carrier Partner Maintenance	Maintenance	23:01	Jan 26, 2024, 06:00 (7.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Smartsheet, Crusoe, Lattice, Optimizely, Jupyter (Anaconda), Confluent, Semgrep, Mapbox, DigitalOcean, Expo, Baseten, Xero.

Cite this

41 vendor-reported incidents started on 2024-01-25 (UTC) across 29 vendors, 9 labelled major or critical by the vendor.

Title: Outages on January 25, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-01-25 00:00 UTC
URL: https://rewindex.com/outages/2024-01-25

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