rewindex

CompaniesOptimizelyMonthly reportsJanuary 2024

Optimizely in January 2024: incidents, uptime and changes

9incidents posted
5labelled major or critical
94.62%free of major/critical
89.09%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 39 h 58 min, incident time 3.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 4

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Search and Navigation - Performance issue EMEA07Major1.9 hresolved01-08
Search and Navigation - Performance issue EMEA RegionMajor18 hresolved01-18
Search and Navigation - Performance Issues Find EMEA26Major2.4 hresolved01-25
Issue with the PaaS portal that affects a subset of deployments in all regions but only Linux environments (CMS12, commerce 14)Major2.3 hresolved01-30
Issue with the Sendgrid that affects a subset of DXP customersMajor15 hresolved01-30

Other incidents 4

IncidentImpactStartedDurationStatusDay
Intermittent errors in Experimentation applicationMinor1.4 hresolved01-12
Cloudflare issue causing Provisioning & Migration disruptionsMinor22 hresolved01-16
Flags List Loading ErrorMinor3.8 hresolved01-24
Data processing latency in EUMinor36 hresolved01-31

Cite this

Optimizely posted 9 status incidents in January 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Optimizely in January 2024
Vendor
Optimizely
Date
URL
https://rewindex.com/company/optimizely/2024/01

All Optimizely monthsRecent incidentsMarkdown