# Optimizely in January 2024: incidents, uptime and changes

> Optimizely in January 2024: 9 incidents on its status page (5 major or critical), 94.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Optimizely’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/optimizely/2024/01
Last updated: 2024-02-01T21:30:00Z

- Incidents posted: 9 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 4
- Uptime (vendor-reported): 94.62% free of major/critical incidents, 89.09% free of any incident; outage time 39 h 58 min, incident time 3.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/optimizely/2023/12.md) · Next: [February 2024](https://rewindex.com/company/optimizely/2024/02.md) · [All months](https://rewindex.com/company/optimizely/reports.md) · [Optimizely](https://rewindex.com/company/optimizely.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Search and Navigation - Performance issue EMEA07](https://rewindex.com/company/optimizely/incidents/qd4zj6szggpw.md) | major | 2024-01-08 10:47 UTC | 2024-01-08 12:43 UTC | 1.9 h | resolved |
| [Search and Navigation - Performance issue EMEA Region](https://rewindex.com/company/optimizely/incidents/30l9bfphwtqg.md) | major | 2024-01-18 18:38 UTC | 2024-01-19 13:03 UTC | 18 h | resolved |
| [Search and Navigation - Performance Issues Find EMEA26](https://rewindex.com/company/optimizely/incidents/01mq0f8yr0d3.md) | major | 2024-01-25 18:14 UTC | 2024-01-25 20:36 UTC | 2.4 h | resolved |
| [Issue with the PaaS portal that affects a subset of deployments in all regions but only Linux environments (CMS12, commerce 14)](https://rewindex.com/company/optimizely/incidents/prd4c3r1wchx.md) | major | 2024-01-30 13:14 UTC | 2024-01-30 15:33 UTC | 2.3 h | resolved |
| [Issue with the Sendgrid that affects a subset of DXP customers](https://rewindex.com/company/optimizely/incidents/gwqt0gzcklcq.md) | major | 2024-01-30 15:02 UTC | 2024-01-31 06:29 UTC | 15 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Search and Navigation - Performance issue EMEA07](https://rewindex.com/company/optimizely/incidents/qd4zj6szggpw.md) | major | 2024-01-08 10:47 UTC | 2024-01-08 12:43 UTC | 1.9 h | resolved |
| [Intermittent errors in Experimentation application](https://rewindex.com/company/optimizely/incidents/v1qgg1td46t0.md) | minor | 2024-01-12 16:31 UTC | 2024-01-12 17:58 UTC | 1.4 h | resolved |
| [Cloudflare issue causing Provisioning & Migration disruptions](https://rewindex.com/company/optimizely/incidents/216clczjdw0j.md) | minor | 2024-01-16 18:51 UTC | 2024-01-17 16:47 UTC | 22 h | resolved |
| [Search and Navigation - Performance issue EMEA Region](https://rewindex.com/company/optimizely/incidents/30l9bfphwtqg.md) | major | 2024-01-18 18:38 UTC | 2024-01-19 13:03 UTC | 18 h | resolved |
| [Flags List Loading Error](https://rewindex.com/company/optimizely/incidents/r3vhl83276r2.md) | minor | 2024-01-24 17:25 UTC | 2024-01-24 21:11 UTC | 3.8 h | resolved |
| [Search and Navigation - Performance Issues Find EMEA26](https://rewindex.com/company/optimizely/incidents/01mq0f8yr0d3.md) | major | 2024-01-25 18:14 UTC | 2024-01-25 20:36 UTC | 2.4 h | resolved |
| [Issue with the PaaS portal that affects a subset of deployments in all regions but only Linux environments (CMS12, commerce 14)](https://rewindex.com/company/optimizely/incidents/prd4c3r1wchx.md) | major | 2024-01-30 13:14 UTC | 2024-01-30 15:33 UTC | 2.3 h | resolved |
| [Issue with the Sendgrid that affects a subset of DXP customers](https://rewindex.com/company/optimizely/incidents/gwqt0gzcklcq.md) | major | 2024-01-30 15:02 UTC | 2024-01-31 06:29 UTC | 15 h | resolved |
| [Data processing latency in EU](https://rewindex.com/company/optimizely/incidents/d16q36d87zwz.md) | minor | 2024-01-31 10:00 UTC | 2024-02-01 21:30 UTC | 36 h | resolved |

## Cite this

Optimizely posted 9 status incidents in January 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/optimizely/2024/01
- Citation: Optimizely, “Optimizely in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/2024/01 (CC BY 4.0).
- Markdown link: `[Optimizely: Optimizely in January 2024 (2024-01-01)](https://rewindex.com/company/optimizely/2024/01)`


---
Canonical: https://rewindex.com/company/optimizely/2024/01 · Markdown: https://rewindex.com/company/optimizely/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:05.237Z