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Mapbox: Authentication errors on Matrix, Optimization, and Directions APIs
Mapbox reported a major incident involving HTTP 401 authentication errors for some Matrix, Optimization, and Directions API users in some regions. The recorded start is 2024-01-25 23:10 UTC and resolution is 2024-01-25 12:30 UTC; these timestamps conflict, and duration is unknown. Mapbox said the issue was identified and resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- resolved
Between approximately 12:15UTC and 13:50UTC on 2023-01-025, some users of the Matrix, Optimization, and Directions API in some regions may have received HTTP 401 authentication errors while using the services. The issue has been identified and resolved.
Rewindex changes for this incident
- Major incident: Authentication errors on Matrix, Optimization, and Directions APIs 2024-01-25 23:10 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mapbox profile · Recent Mapbox incidents · Markdown · JSON