Changes / Mapbox / Authentication errors on Matrix, Optimization, and Directions APIs

Mapbox: Major incident: Authentication errors on Matrix, Optimization, and Directions APIs

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Authentication errors on Matrix, Optimization, and Directions APIs
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-01-25 23:10 UTC
AddedResolved time#5
Before: not present
After: 2024-01-25 12:30 UTC
AddedUpdateresolved#6
Before: not present
After: Between approximately 12:15UTC and 13:50UTC on 2023-01-025, some users of the Matrix, Optimization, and Directions API in some regions may have received HTTP 401 authentication errors while using the services. The issue has been identified and resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Authentication errors on Matrix, Optimization, and Directions APIs (this change)Major incident

All Mapbox changes → · Mapbox profile · Markdown · JSON