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Twilio: 20404 Errors Using Lookup API

No impact listedStatus: resolvedStarted Resolved (43 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Lookup API was degraded for 25 hours and 32 minutes between 06:00 on 01/24/2024 and 07:32 on 01/25/2024 on Pacific Time. During this period of time customers may have experienced 20404 errors when querying numbers outside US using “CountryCode” parameter. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-01-25 15:33 UTC, resolved after 43 min, 1 update(s).

Title
20404 Errors Using Lookup API
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/9txzxypjkn23

Twilio profileRecent Twilio incidentsAll outages on January 25, 2024Twilio in January 2024MarkdownJSON