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Hotjar: Survey responses not linking to recordings
Timeline of updates
- resolved
We’ve validated the deployed fix has worked, and we’re closing this incident. New survey responses are being connected to recordings. We are working to connect recordings with responses that were affected by this incident. Thanks so much for bearing with us while we investigated and resolved this! If you don’t think the incident is resolved, or you’re still seeing problems on your end, please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON