Outages by dayJanuary 17, 2024

Outages on January 17, 2024

UTC day 2024-01-17 (Jan 17, 2024, 00:00 to Jan 17, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

41incidents started

13labelled major or critical

27vendors with a new incident

11still open from earlier days

By vendor label: Critical 5 · Major 8 · Minor 18 · No impact listed 9 · unknown 1 · 32 maintenance

Incidents started this day 41

Vendor	Incident	Impact	Started	Resolved	Status
Segment	Warehouse destination delays	Critical	00:53	03:07 (2.2 h)	resolved
MongoDB Atlas	Atlas operations and Cloud Manager metrics collection delayed	Critical	08:33	Jan 18, 2024, 14:08 (30 h)	resolved
Red Hat (incl. Quay.io)	Cloud.redhat.com- Search Outage	Critical	13:52	17:00 (3.1 h)	resolved
Gusto	We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.	Critical	17:37	17:40 (3 min)	resolved
Gusto	We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.	Critical	21:23	22:21 (58 min)	resolved
Sanity	Studio login issues for European users seeing telemetry data prompt	Major	06:00	06:00 (0 min)	resolved
Travis CI	macOS builds failing	Major	08:07	11:15 (3.1 h)	resolved
Honeycomb	Low Granularity Query Failures	Major	17:08	17:24 (16 min)	resolved
Airtable	Airtable automations not running scripting actions	Major	17:58	18:29 (31 min)	resolved
Grafana Cloud	Grafana Database Upgrade	Major	18:40	Jan 18, 2024, 02:08 (7.5 h)	resolved
Maven Central	OSSRH is down	Major	20:56	21:01 (5 min)	resolved
Maven Central	OSSRH is down	Major	21:40	22:18 (38 min)	resolved
WorkOS	Elevated Error Rates	Major	22:22	23:08 (46 min)	resolved
Xero	Global: Xero Central - Some customers are unable to raise cases	Minor	01:43	02:32 (49 min)	resolved
Twilio	SMS Garbled Messages From Subset Verizon Numbers to Twilio Toll-Free Numbers	Minor	04:20	Jan 26, 2024, 19:17 (10 d)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	06:11	Jan 18, 2024, 02:20 (20 h)	resolved
Twilio	SMS Delivery Delay and Failure to Telecel Network in Burkina Faso	Minor	06:49	Jan 22, 2024, 17:25 (5 d)	resolved
DigitalOcean	Droplet rebuild	Minor	07:15	09:34 (2.3 h)	resolved
Gorgias	Help Center Analytics data for Jan 16th and 17th is not accurate	Minor	10:22	Jan 18, 2024, 10:54 (25 h)	resolved
Sinch	Delivery Issue France - Orange France	Minor	13:47	Jan 18, 2024, 02:15 (12 h)	resolved
Dialpad	Login button on Dialpad website redirects to incorrect webpage	Minor	14:48	15:39 (51 min)	resolved
Snowflake	Azure - East US 2 (Virginia): INC0100501	Minor	15:26	19:25 (4.0 h)	resolved
Scaleway	Instabilities on api.scaleway.com	Minor	15:45	Jan 22, 2024, 12:13 (5 d)	resolved
Twilio	SMS Delivery Delays to Vodacom Network South Africa	Minor	15:45	Jan 18, 2024, 06:36 (15 h)	resolved
Asana	Partial Outage	Minor	19:00	19:00 (0 min)	resolved
v0	Elevated reports of 500 error rates on edge requests	Minor	21:39	23:03 (1.4 h)	resolved
Vercel	Elevated reports of 500 error rates on edge requests	Minor	21:39	23:03 (1.4 h)	resolved
Twilio	Inbound Call Failures to Multiple Countries in Europe From a Subset of Twilio Phone Numbers	Minor	22:01	Jan 18, 2024, 08:19 (10 h)	resolved
Vonage	Service Issues with Speech Recognition on Voice API Platform	Minor	22:04	22:51 (47 min)	resolved
Sanity	Sanity.io marketing domains reporting down - core services unaffected	Minor	22:07	22:21 (14 min)	resolved
Twilio	Whatsapp ISVs Blocked From Creating New Sender Requests	Minor	22:28	Jan 18, 2024, 01:45 (3.3 h)	resolved
Vonage	Connectivity issues in US Region	No impact listed	03:54	04:04 (10 min)	resolved
Linode (Akamai)	Service Issue - Block Storage (Newark)	No impact listed	10:01	16:00 (6.0 h)	resolved
Twilio	SMS Delivery Failures to AT&T Network in US Via subset of Twilio Short Codes	No impact listed	12:58	12:58 (0 min)	resolved
Logz.io	Login Unavailable - Major Outage	No impact listed	14:12	14:12 (0 min)	resolved
Logz.io	Login Unavailable - Major Outage	No impact listed	14:33	14:33 (0 min)	resolved
Vonage	Service Issue in Platform	No impact listed	15:20	21:35 (6.3 h)	resolved
Linode (Akamai)	Network timeouts in multiple data centers	No impact listed	18:30	18:30 (0 min)	resolved
Vonage	Indonesia SMS - Delivery degradation towards XL Network	No impact listed	18:57	20:56 (2.0 h)	resolved
Typeform	Typeform Zapier Connections - Not sending data to Zapier	No impact listed	21:59	21:59 (0 min)	resolved
Descope	Elevated reports of 500 error rates on descope.com assets	unknown	22:06	22:50 (43 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC2] Public switch issue in DC2 Room 103 Rack H4	Major	Jan 16, 2024, 21:26	09:12 (12 h)	resolved
Twilio	Accsec Indonesia API Error	Minor	Jan 13, 2024, 15:25	05:01 (4 d)	resolved
Linode (Akamai)	Connectivity Issue - Chicago	Minor	Jan 15, 2024, 03:34	Jan 18, 2024, 04:25 (3 d)	resolved
Linode (Akamai)	Dallas - Intermittent Connectivity Issues	Minor	Jan 15, 2024, 19:11	Jan 19, 2024, 01:48 (3 d)	resolved
Bunny.net	Delayed Bunny Stream Encoding Performance	Minor	Jan 16, 2024, 18:00	00:22 (6.4 h)	resolved
MongoDB Atlas	MongoDB Atlas: Cluster creation, deletion, and modification delayed	Minor	Jan 16, 2024, 18:03	Jan 18, 2024, 00:05 (30 h)	resolved
Optimizely	Cloudflare issue causing Provisioning & Migration disruptions	Minor	Jan 16, 2024, 18:51	16:47 (22 h)	resolved
Twilio	Failures With Branded Registrations	Minor	Jan 16, 2024, 19:00	Jan 18, 2024, 18:46 (48 h)	resolved
Vanta	Delay in Agent Data syncing	Minor	Jan 16, 2024, 20:24	01:18 (4.9 h)	resolved
Sinch	Delivery Issue Mali - Malitel	Minor	Jan 16, 2024, 22:40	01:39 (3.0 h)	resolved
Canva	Some users of the Deutsche Telekom ISP may encounter issues when accessing Canva	No impact listed	Jan 10, 2024, 08:43	Mar 4, 2024, 04:37 (54 d)	resolved

Maintenance 32

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Czech Republic Voice Carrier Partner Maintenance	Maintenance	00:00	04:30 (4.5 h)	resolved
Vonage	[Scheduled] Voice Frankfurt Data Center Maintenance	Maintenance	00:00	01:01 (1.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	00:00	01:01 (1.0 h)	resolved
ActiveCampaign	[Scheduled] Reporting tool planned upgrade	Maintenance	03:00	04:01 (1.0 h)	resolved
Vonage	[Scheduled] Video API Account Portal Maintenance	Maintenance	03:30	04:30 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS/MMS towards the US phone numbers	Maintenance	04:01	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:01	11:00 (7.0 h)	resolved
Twilio	[Scheduled] US SMS and MMS Carrier Maintenance - AT&T	Maintenance	04:01	Jan 18, 2024, 11:00 (31 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - AT&T	Maintenance	04:01	11:00 (7.0 h)	resolved
Vonage	[Scheduled] USA SMS and MMS - Planned Maintenance affecting AT&T	Maintenance	04:01	11:00 (7.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T USA	Maintenance	04:01	11:00 (7.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:30	10:00 (4.5 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	05:30	10:00 (4.5 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affects Pre-Registered Brands	Maintenance	06:00	07:31 (1.5 h)	resolved
Wiz	[Scheduled] Database upgrade - US 38, 1, 35, 32, 16, 18, 34, 6, 10, 20, 5	Maintenance	07:00	10:48 (3.8 h)	resolved
Coralogix	[Scheduled] Alerts Incidents - Backend Maintenance [EU1 Region team.coralogix.com]	Maintenance	08:02	14:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance for Plivo PHLO Caching Database	Maintenance	08:30	10:30 (2.0 h)	resolved
Scaleway	[Scheduled] [HOSTING] - Maintenance on pf1005	Maintenance	09:00	10:00 (1.0 h)	resolved
Sinch	[Scheduled] Routine Maintenance of WhatsApp Senders	Maintenance	13:00	15:00 (2.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Jan 18, 2024, 10:00 (18 h)	resolved
DNSimple	[Scheduled] System Maintenance - Regional DNS Paris (CDG)	Maintenance	18:00	18:34 (34 min)	resolved
Sinch	[Scheduled] External Maintenance - Singapore Mobileone	Maintenance	18:00	21:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Motiv	Maintenance	18:21	21:00 (2.6 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MOTIV network	Maintenance	18:21	21:00 (2.6 h)	resolved
Sinch	[Scheduled] Routine Maintenance of WhatsApp Senders	Maintenance	19:00	21:00 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Jan 18, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Jan 18, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	21:00 (1.0 h)	resolved
Wiz	[Scheduled] Database upgrade - EU 4, 2, 3, 6	Maintenance	20:00	22:00 (2.0 h)	resolved
Twilio	[Scheduled] France Voice Carrier Partner Maintenance	Maintenance	21:00	Jan 18, 2024, 03:00 (6.0 h)	resolved
Twilio	[Scheduled] Netherlands SMS Carrier Partner Maintenance	Maintenance	22:00	Jan 18, 2024, 02:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Segment, MongoDB Atlas, Red Hat (incl. Quay.io), Gusto, Sanity, Travis CI, Honeycomb, Airtable, Grafana Cloud, Maven Central, WorkOS, Xero.

Cite this

41 vendor-reported incidents started on 2024-01-17 (UTC) across 27 vendors, 13 labelled major or critical by the vendor.

Title: Outages on January 17, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-01-17 00:00 UTC
URL: https://rewindex.com/outages/2024-01-17

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