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CompaniesGrafana CloudMonthly reportsJanuary 2024

Grafana Cloud in January 2024: incidents, uptime and changes

17incidents posted
4labelled major or critical
98.30%free of major/critical
87.98%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 12 h 38 min, incident time 3.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 9 · No impact listed 4

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Alerting DownCritical17 minresolved01-24
Loki read outageMajor9 minresolved01-11
Grafana Database UpgradeMajor7.5 hresolved01-17
Failures on Write PathMajor4.7 hresolved01-26

Other incidents 13

IncidentImpactStartedDurationStatusDay
Incorrect query results may be returned for quantile_over_time queriesMinor2.2 hresolved01-10
Loki read outage.Minor10 minresolved01-12
Some Adaptive Metrics Being Discarded - US Central RegionMinor1.1 hresolved01-12
Experiencing issues with Synthetic Monitoring probes in prod-ca-east-0 regionMinor24 hresolved01-15
Ingesters Unexpectedly RestartingMinor3.1 hresolved01-18
Elevated Metric Latency - EU West (prod-eu-west-0)No impact listed0 minresolved01-22
Issues with alert annotations in prod-eu-west-0 and prod-us-central-0Minor25 hresolved01-23
Some Instances Briefly UnavailableNo impact listed0 minresolved01-23
Degradation on the write path of the us-central2 regionMinor3 minresolved01-24
Rules Stuck In "Creating" indefinitely.No impact listed2.8 hresolved01-24
Hosted Grafana instances in prod-eu-west-0 are seeing severely degraded performanceNo impact listed46 hresolved01-27
Hosted Grafana instances in US Central are seeing severely degraded performanceMinor21 hresolved01-28
Hosted Grafana instances in prod-gb-south-0 are seeing severely degraded performanceMinor15 hresolved01-28

Maintenance 1

Show scheduled maintenance

Cite this

Grafana Cloud posted 17 status incidents in January 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Grafana Cloud in January 2024
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/2024/01

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