# Grafana Cloud in January 2024: incidents, uptime and changes

> Grafana Cloud in January 2024: 17 incidents on its status page (4 major or critical), 98.30% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 17 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, minor 9, none 4
- Uptime (vendor-reported): 98.30% free of major/critical incidents, 87.98% free of any incident; outage time 12 h 38 min, incident time 3.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/grafana-cloud/2023/12.md) · Next: [February 2024](https://rewindex.com/company/grafana-cloud/2024/02.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Alerting Down](https://rewindex.com/company/grafana-cloud/incidents/nqkxqqs4z6vy.md) | critical | 2024-01-24 19:02 UTC | 2024-01-24 19:19 UTC | 17 min | resolved |
| [Loki read outage](https://rewindex.com/company/grafana-cloud/incidents/7tm6cv8s99d1.md) | major | 2024-01-11 23:40 UTC | 2024-01-11 23:49 UTC | 9 min | resolved |
| [Grafana Database Upgrade](https://rewindex.com/company/grafana-cloud/incidents/vsdp1gyyg570.md) | major | 2024-01-17 18:40 UTC | 2024-01-18 02:08 UTC | 7.5 h | resolved |
| [Failures on Write Path](https://rewindex.com/company/grafana-cloud/incidents/wzxvn4yrjmrh.md) | major | 2024-01-26 15:37 UTC | 2024-01-26 20:21 UTC | 4.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Incorrect query results may be returned for quantile\_over\_time queries](https://rewindex.com/company/grafana-cloud/incidents/tc9xxxhng6d6.md) | minor | 2024-01-10 10:03 UTC | 2024-01-10 12:17 UTC | 2.2 h | resolved |
| [Loki read outage](https://rewindex.com/company/grafana-cloud/incidents/7tm6cv8s99d1.md) | major | 2024-01-11 23:40 UTC | 2024-01-11 23:49 UTC | 9 min | resolved |
| [Loki read outage.](https://rewindex.com/company/grafana-cloud/incidents/0z566g3jjrk7.md) | minor | 2024-01-12 14:38 UTC | 2024-01-12 14:48 UTC | 10 min | resolved |
| [Some Adaptive Metrics Being Discarded - US Central Region](https://rewindex.com/company/grafana-cloud/incidents/6j91vjqckr3t.md) | minor | 2024-01-12 17:06 UTC | 2024-01-12 18:13 UTC | 1.1 h | resolved |
| [Experiencing issues with Synthetic Monitoring probes in prod-ca-east-0 region](https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r.md) | minor | 2024-01-15 09:19 UTC | 2024-01-16 08:58 UTC | 24 h | resolved |
| [Grafana Database Upgrade](https://rewindex.com/company/grafana-cloud/incidents/vsdp1gyyg570.md) | major | 2024-01-17 18:40 UTC | 2024-01-18 02:08 UTC | 7.5 h | resolved |
| [Ingesters Unexpectedly Restarting](https://rewindex.com/company/grafana-cloud/incidents/1w59x007ljkb.md) | minor | 2024-01-18 23:47 UTC | 2024-01-19 02:54 UTC | 3.1 h | resolved |
| [Elevated Metric Latency - EU West (prod-eu-west-0)](https://rewindex.com/company/grafana-cloud/incidents/8975cfs2rt6w.md) | none | 2024-01-22 22:56 UTC | 2024-01-22 22:56 UTC | 0 min | resolved |
| [Issues with alert annotations in prod-eu-west-0 and prod-us-central-0](https://rewindex.com/company/grafana-cloud/incidents/4gncpyt5trgg.md) | minor | 2024-01-23 01:29 UTC | 2024-01-24 02:40 UTC | 25 h | resolved |
| [Some Instances Briefly Unavailable](https://rewindex.com/company/grafana-cloud/incidents/fpjdcvyvmbly.md) | none | 2024-01-23 16:21 UTC | 2024-01-23 16:21 UTC | 0 min | resolved |
| [Degradation on the write path of the us-central2 region](https://rewindex.com/company/grafana-cloud/incidents/8g80s2v4lf7t.md) | minor | 2024-01-24 08:53 UTC | 2024-01-24 08:56 UTC | 3 min | resolved |
| [Rules Stuck In "Creating" indefinitely.](https://rewindex.com/company/grafana-cloud/incidents/0b09tg2498lq.md) | none | 2024-01-24 18:39 UTC | 2024-01-24 21:28 UTC | 2.8 h | resolved |
| [Alerting Down](https://rewindex.com/company/grafana-cloud/incidents/nqkxqqs4z6vy.md) | critical | 2024-01-24 19:02 UTC | 2024-01-24 19:19 UTC | 17 min | resolved |
| [Failures on Write Path](https://rewindex.com/company/grafana-cloud/incidents/wzxvn4yrjmrh.md) | major | 2024-01-26 15:37 UTC | 2024-01-26 20:21 UTC | 4.7 h | resolved |
| [Hosted Grafana instances in prod-eu-west-0 are seeing severely degraded performance](https://rewindex.com/company/grafana-cloud/incidents/n81v594t7m40.md) | none | 2024-01-27 10:23 UTC | 2024-01-29 08:26 UTC | 46 h | resolved |
| [Hosted Grafana instances in US Central are seeing severely degraded performance](https://rewindex.com/company/grafana-cloud/incidents/h2ywxclqfjzj.md) | minor | 2024-01-28 11:11 UTC | 2024-01-29 08:23 UTC | 21 h | resolved |
| [Hosted Grafana instances in prod-gb-south-0 are seeing severely degraded performance](https://rewindex.com/company/grafana-cloud/incidents/qgkkmhtmf6nw.md) | minor | 2024-01-28 17:29 UTC | 2024-01-29 08:26 UTC | 15 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Higher Latency on the Grafana UI](https://rewindex.com/company/grafana-cloud/incidents/mvkngxsbxr0h.md) | maintenance | 2024-01-22 18:05 UTC | 2024-01-23 04:12 UTC | 10 h | resolved |

## Cite this

Grafana Cloud posted 17 status incidents in January 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/01
- Citation: Grafana Cloud, “Grafana Cloud in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/01 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in January 2024 (2024-01-01)](https://rewindex.com/company/grafana-cloud/2024/01)`


---
Canonical: https://rewindex.com/company/grafana-cloud/2024/01 · Markdown: https://rewindex.com/company/grafana-cloud/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:29.907Z