Companies / Gusto / incidents

Gusto: We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.

Impact: criticalStatus: resolvedStarted 2024-01-17 21:23 UTCResolved 2024-01-17 22:21 UTC (58 min)2 updatesSource: stspg.io

Summary

Gusto reported a critical incident involving potential error messages when running payroll, affecting the API and Gusto.com website. It started at 2024-01-17 21:23 UTC and was resolved at 2024-01-17 22:21 UTC, lasting 57 min; no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APIGusto.com website

Timeline of updates

investigating2024-01-17 21:23 UTC
We are currently investigating this issue.
resolved2024-01-17 22:21 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time. 2024-01-17 21:23 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON