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Twilio: Call Issues in Programmable Voice Services

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Programmable voice services were degraded for 75 minutes between 06:00 AM and 07:15 AM Pacific Time on 12/15/2023. During this period of time, Programmable Voice and Flex customers may have experienced an increase in latency for call creation and call transfers. Customers would also have seen an increase in call failures and a spike of errors. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-12-16 16:39 UTC, resolved after 0 min, 1 update(s).

Title
Call Issues in Programmable Voice Services
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/nwb8py7syrp1

Twilio profileRecent Twilio incidentsAll outages on December 16, 2023Twilio in December 2023MarkdownJSON