# Twilio: Call Issues in Programmable Voice Services

> Twilio status incident “Call Issues in Programmable Voice Services” on 2023-12-16: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/nwb8py7syrp1
Last updated: 2023-12-16T16:39:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-16 16:39 UTC · Resolved: 2023-12-16 16:39 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/nwb8py7syrp1](https://status.twilio.com/incidents/nwb8py7syrp1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-16 16:39 UTC: Programmable voice services were degraded for 75 minutes between 06:00 AM and 07:15 AM Pacific Time on 12/15/2023. During this period of time, Programmable Voice and Flex customers may have experienced an increase in latency for call creation and call transfers. Customers would also have seen an increase in call failures and a spike of errors. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-12-16 16:39 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/nwb8py7syrp1
- Citation: Twilio, “Call Issues in Programmable Voice Services” (2023-12-16 16:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/nwb8py7syrp1 (CC BY 4.0).
- Markdown link: `[Twilio: Call Issues in Programmable Voice Services (2023-12-16)](https://rewindex.com/company/twilio/incidents/nwb8py7syrp1)`


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Canonical: https://rewindex.com/company/twilio/incidents/nwb8py7syrp1 · Markdown: https://rewindex.com/company/twilio/incidents/nwb8py7syrp1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/nwb8py7syrp1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:17:43.124Z