CompaniesDialpadMonthly reportsOctober 2023
Dialpad in October 2023: incidents, uptime and changes
6incidents posted
3labelled major or critical
99.04%free of major/critical
94.92%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 7 h 8 min, incident time 37 h 44 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 3
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with making and receiving calls in Australia | Major | 5.6 h | resolved | 10-10 | |
| Digital experience CC is experiencing performance issues | Major | 18 min | resolved | 10-12 | |
| Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable | Major | 1.2 h | resolved | 10-25 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbound call failures to Philippines numbers | Minor | 39 min | resolved | 10-05 | |
| Analytics realtime data delayed - affecting Live Dashboard / Wallboard and Analytics today's data (Calls tab) | Minor | 28 h | resolved | 10-13 | |
| Intermittent failures for outbound sms from api | Minor | 2.4 h | resolved | 10-31 |
Cite this
Dialpad posted 6 status incidents in October 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in October 2023
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2023/10