# Dialpad in October 2023: incidents, uptime and changes

> Dialpad in October 2023: 6 incidents on its status page (3 major or critical), 99.04% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 3
- Uptime (vendor-reported): 99.04% free of major/critical incidents, 94.92% free of any incident; outage time 7 h 8 min, incident time 37 h 44 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/dialpad/2023/09.md) · Next: [November 2023](https://rewindex.com/company/dialpad/2023/11.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with making and receiving calls in Australia](https://rewindex.com/company/dialpad/incidents/0wzrnxpg1vvj.md) | major | 2023-10-10 03:16 UTC | 2023-10-10 08:53 UTC | 5.6 h | resolved |
| [Digital experience CC is experiencing performance issues](https://rewindex.com/company/dialpad/incidents/1jy4syyvyrq2.md) | major | 2023-10-12 21:37 UTC | 2023-10-12 21:55 UTC | 18 min | resolved |
| [Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable](https://rewindex.com/company/dialpad/incidents/p6vqbqkrn4b9.md) | major | 2023-10-25 17:32 UTC | 2023-10-25 18:45 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound call failures to Philippines numbers](https://rewindex.com/company/dialpad/incidents/gjdzpqwmcbd4.md) | minor | 2023-10-05 16:32 UTC | 2023-10-05 17:11 UTC | 39 min | resolved |
| [Issue with making and receiving calls in Australia](https://rewindex.com/company/dialpad/incidents/0wzrnxpg1vvj.md) | major | 2023-10-10 03:16 UTC | 2023-10-10 08:53 UTC | 5.6 h | resolved |
| [Digital experience CC is experiencing performance issues](https://rewindex.com/company/dialpad/incidents/1jy4syyvyrq2.md) | major | 2023-10-12 21:37 UTC | 2023-10-12 21:55 UTC | 18 min | resolved |
| [Analytics realtime data delayed - affecting Live Dashboard / Wallboard and Analytics today's data (Calls tab)](https://rewindex.com/company/dialpad/incidents/s29y5fwk388g.md) | minor | 2023-10-13 22:35 UTC | 2023-10-15 02:11 UTC | 28 h | resolved |
| [Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable](https://rewindex.com/company/dialpad/incidents/p6vqbqkrn4b9.md) | major | 2023-10-25 17:32 UTC | 2023-10-25 18:45 UTC | 1.2 h | resolved |
| [Intermittent failures for outbound sms from api](https://rewindex.com/company/dialpad/incidents/5wcmy59gb03z.md) | minor | 2023-10-31 15:54 UTC | 2023-10-31 18:15 UTC | 2.4 h | resolved |

## Cite this

Dialpad posted 6 status incidents in October 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2023/10
- Citation: Dialpad, “Dialpad in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2023/10 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in October 2023 (2023-10-01)](https://rewindex.com/company/dialpad/2023/10)`


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Canonical: https://rewindex.com/company/dialpad/2023/10 · Markdown: https://rewindex.com/company/dialpad/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:51:24.327Z