Outages by dayNovember 7, 2023

Outages on November 7, 2023

UTC day 2023-11-07 (Nov 7, 2023, 00:00 to Nov 7, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

12labelled major or critical

33vendors with a new incident

17still open from earlier days

By vendor label: Critical 2 · Major 10 · Minor 31 · No impact listed 9 · 30 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	catalog.redhat.com DOWN	Critical	18:16	19:06 (50 min)	resolved
Sentry	Ingest.sentry.io issues	Critical	21:49	22:12 (23 min)	resolved
Scaleway	[PAR] Issues on VPC on FR-PAR	Major	07:22	Nov 8, 2023, 11:06 (28 h)	resolved
Scaleway	[HOSTING] pf-1010 is not available after IP Mobility migration	Major	08:28	10:22 (1.9 h)	resolved
ngrok	ngrok.dev resolving to incorrect name servers	Major	11:51	21:46 (9.9 h)	resolved
Discord	Elevated API Latency and Errors	Major	12:13	13:20 (1.1 h)	resolved
Grafana Cloud	Certain Cloud Features Missing	Major	16:03	19:54 (3.9 h)	resolved
Linode (Akamai)	Service Issue -- API Actions in Toronto (ca-central)	Major	19:57	22:12 (2.3 h)	resolved
Temporal Cloud	Higher error rate and latencies observed for some customers in us-east-1 (from 2023-11-07 21:28 and 2023-11-07 21:36 UTC)	Major	21:30	21:36 (6 min)	resolved
Pinecone	Unexpected downtime in us-west1-gcp cluster	Major	21:47	22:23 (36 min)	resolved
Bandwidth	Bandwidth International Market Impairment - Australia	Major	22:41	Nov 8, 2023, 04:14 (5.5 h)	resolved
Aircall	API Call Transfers Failing	Major	22:58	Nov 8, 2023, 08:37 (9.7 h)	resolved
Keeper	SCIM provisioning in Azure	Minor	00:24	01:30 (1.1 h)	resolved
Vonage	Missing Video SIP Events (US-East-1)	Minor	00:37	01:00 (23 min)	resolved
Convex	Convex deployments intermittently unavailable	Minor	00:50	00:50 (0 min)	resolved
Sinch	DI SMS 365 (SMSx)\| Operator Services \| Potential delay in delivery of MT and DLR \| TT# MNOC-50768	Minor	02:58	06:02 (3.1 h)	resolved
Amplitude	User Streams launched from Microscope loading indefinitely	Minor	07:28	07:44 (16 min)	resolved
Contentful	Increased latency and errors on Content APIs for some users	Minor	10:04	11:09 (1.1 h)	resolved
npm	npmjs.com Login Issues	Minor	11:34	14:29 (2.9 h)	resolved
Help Scout	Apps Platform: Error Loading Content	Minor	12:00	12:00 (0 min)	resolved
Harness	Dependency workload not coming up for Autostopping	Minor	13:11	15:26 (2.3 h)	resolved
GitHub Copilot	Incident with API Requests and Issues	Minor	13:44	14:25 (41 min)	resolved
GitHub	Incident with API Requests and Issues	Minor	13:44	14:25 (41 min)	resolved
BigCommerce	Data processing delay in Analytics report	Minor	14:22	21:43 (7.3 h)	resolved
Twilio	Twilio PortOut Numbers Delays	Minor	15:14	15:57 (43 min)	resolved
Vonage	Voice API Service Issue in US Data Center	Minor	15:23	Nov 8, 2023, 09:31 (18 h)	resolved
Sinch	Delivery Issue Australia - Optus	Minor	17:19	Nov 9, 2023, 09:04 (40 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT# MNOC-50774	Minor	17:38	21:32 (3.9 h)	resolved
Vonage	Australia SMS - Degradation Towards Optus Network	Minor	17:48	Nov 8, 2023, 11:52 (18 h)	resolved
Twilio	Twilio Voice Insights and Video Data Not Available	Minor	18:52	Nov 8, 2023, 02:29 (7.6 h)	resolved
Twilio	Low Volume of 500s Returned Instead of 400s for MMS Messages	Minor	18:58	Nov 8, 2023, 22:26 (27 h)	resolved
Twilio	SMS/MMS Delivery Delays and Call Failures From/to Optus Network in Australia	Minor	19:17	Nov 8, 2023, 08:30 (13 h)	resolved
Pinecone	Scheduled Maintenance Notification - Brief service disturbance expected for upgrades	Minor	19:22	22:34 (3.2 h)	resolved
Snowflake	AWS - US West (Oregon): INC0096454	Minor	19:57	Nov 8, 2023, 06:00 (10 h)	resolved
Jira	Users unable to access boards, projects and issues in Jira Cloud	Minor	21:19	21:48 (29 min)	resolved
Sentry	Delayed ingestion.	Minor	21:23	21:48 (25 min)	resolved
v0	Deployment logs not available for some customers	Minor	21:57	Nov 8, 2023, 02:46 (4.8 h)	resolved
Vercel	Deployment logs not available for some customers	Minor	21:57	Nov 8, 2023, 02:46 (4.8 h)	resolved
Twilio	SMS Delivery Delays to Kyivstar in Ukraine	Minor	22:04	Nov 8, 2023, 01:05 (3.0 h)	resolved
Aircall	[APAC] Call Failures and SMS Delivery Delays to/from Optus Network	Minor	22:34	Nov 8, 2023, 11:10 (13 h)	resolved
Sinch	Delivery Issue France - Bouygues Telecom	Minor	22:41	Nov 8, 2023, 07:05 (8.4 h)	resolved
Twilio	SMS Delivery Delays to Bouygues Telecom in France	Minor	23:22	Nov 8, 2023, 04:36 (5.2 h)	resolved
Lattice	Lattice Service Disruption: Users are unable to self-register	Minor	23:25	Nov 8, 2023, 01:55 (2.5 h)	resolved
Hotjar	Interviews page in Hotjar Insights won't load	No impact listed	07:56	10:06 (2.2 h)	resolved
Bandwidth	South Korea Inbound Voice Incident	No impact listed	10:30	10:30 (0 min)	resolved
BigCommerce	Issues with Stencil CLI Theme Uploads	No impact listed	10:56	11:10 (14 min)	resolved
Typeform	Resolved - Typeform Admin - Login/Oauth unavailable	No impact listed	11:43	11:43 (0 min)	resolved
Sanity	Queries and mutations failing for some datasets	No impact listed	12:30	12:30 (0 min)	resolved
Hotjar	AI sentiment analysis for surveys isn't working in some cases	No impact listed	13:58	Nov 8, 2023, 07:22 (17 h)	resolved
Vonage	Service Issue in Voice Platform	No impact listed	17:18	17:18 (0 min)	resolved
FullStory	Session Capture Outage	No impact listed	17:30	17:30 (0 min)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	22:28	23:17 (49 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[NETWORK] Major fiber cut between Paris & Amsterdam	Major	Nov 6, 2023, 14:45	Dec 8, 2023, 12:47 (32 d)	resolved
Make	Failing to execute scenarios	Major	Nov 6, 2023, 15:30	11:43 (20 h)	resolved
Rippling	Issues loading Rippling	Major	Nov 6, 2023, 17:25	07:51 (14 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Ireland	Major	Nov 6, 2023, 22:16	13:49 (16 h)	resolved
Grafana Cloud	Certain Advanced Features Missing	Major	Nov 6, 2023, 22:19	03:54 (5.6 h)	resolved
Bitrise	Build queue and wait time due to slow cache fetching	Minor	Oct 31, 2023, 18:00	Nov 9, 2023, 18:38 (9 d)	resolved
Vonage	South Africa SMS - Degradation for Inbound SMS towards South Africa Long Virtual Numbers	Minor	Nov 1, 2023, 16:11	Nov 8, 2023, 02:38 (6 d)	resolved
Pitch	Local connection outages in some regions	Minor	Nov 3, 2023, 13:29	Nov 9, 2023, 09:01 (6 d)	resolved
Pitch	Icons8 search degraded	Minor	Nov 6, 2023, 12:46	Dec 14, 2023, 17:30 (38 d)	resolved
Snyk	Audit Logging Degradation	Minor	Nov 6, 2023, 13:43	Nov 9, 2023, 14:30 (3 d)	resolved
Bandwidth	BW US to Int'l Messaging Incident	Minor	Nov 6, 2023, 17:30	14:48 (21 h)	resolved
Twilio	~5% of Super SIM Connection Events Emitted Lacking the Location Area Code field	Minor	Nov 6, 2023, 17:31	16:29 (23 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	Nov 6, 2023, 19:43	00:46 (5.0 h)	resolved
Twilio	Delivery Receipts Delays to Celcom Network in Malaysia	Minor	Nov 6, 2023, 19:51	23:30 (28 h)	resolved
Twilio	SMS Delivery Delays to H3G Network in Sri Lanka	Minor	Nov 6, 2023, 20:41	02:52 (6.2 h)	resolved
Iterable	Stuck users across multiple journeys	No impact listed	Nov 1, 2023, 21:59	Nov 15, 2023, 17:50 (14 d)	resolved
Heap	Temporary Data Latency	No impact listed	Nov 6, 2023, 16:48	05:57 (13 h)	resolved

Maintenance 30

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	04:00	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	04:00	12:00 (8.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Los Angeles	Maintenance	05:01	11:27 (6.4 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	06:00	12:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	12:00 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	06:00	12:00 (6.0 h)	resolved
Scaleway	[Scheduled] [Webhosting][cpanel] Maintenance on PF-1010 for update	Maintenance	07:00	08:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - BR1 Site	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10802	Maintenance	07:00	09:51 (2.9 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10792	Maintenance	07:00	08:54 (1.9 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	07:00	09:02 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance E3 - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	08:00	12:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	08:00	12:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Clearsky	Maintenance	08:00	12:00 (4.0 h)	resolved
Grafana Cloud	[Scheduled] Scheduled Maintenance	Maintenance	08:00	10:02 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US phone numbers	Maintenance	08:01	12:00 (4.0 h)	resolved
RudderStack	[Scheduled] Maintainance activity for growth, starter and pro customers	Maintenance	09:31	09:32 (1 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - Osaka	Maintenance	15:00	18:00 (3.0 h)	resolved
Linode (Akamai)	[Scheduled] Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website	Maintenance	18:01	20:00 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - EU1 Site	Maintenance	19:00	23:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon, Yota and Beeline	Maintenance	19:00	Nov 8, 2023, 00:01 (5.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Nov 8, 2023, 00:01 (4.0 h)	resolved
Teleport	[Scheduled] Teleport Cloud System Maintenance	Maintenance	21:00	Nov 8, 2023, 09:01 (12 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Nov 8, 2023, 01:00 (4.0 h)	resolved
Sinch	[Scheduled] DI LTE 365 & DI GRX 365 \| Operator Services \| Digital Interconnect 3rd Party Maintenance Notification\| Ref Number#INC000010441134	Maintenance	22:00	Nov 8, 2023, 04:00 (6.0 h)	resolved
Vonage	France SMS - Delivery degradation towards Bouygues Telecom	Maintenance	22:53	Nov 8, 2023, 08:46 (9.9 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	23:00	Nov 8, 2023, 06:20 (7.3 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Sentry, Scaleway, ngrok, Discord, Grafana Cloud, Linode (Akamai), Temporal Cloud, Pinecone, Bandwidth, Aircall, Keeper.

Cite this

52 vendor-reported incidents started on 2023-11-07 (UTC) across 33 vendors, 12 labelled major or critical by the vendor.

Title: Outages on November 7, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-11-07 00:00 UTC
URL: https://rewindex.com/outages/2023-11-07

All days Outage events Markdown