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Twilio: Low Volume of 500s Returned Instead of 400s for MMS Messages

MinorStatus: resolvedStarted Resolved (27 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The problem that resulted in a lower occurrence of HTTP 500 errors instead of HTTP 400 errors when sending MMS has been addressed. Our Messaging platform and API are functioning as expected and operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-11-07 18:58 UTC, resolved after 27 h, 1 update(s).

Title
Low Volume of 500s Returned Instead of 400s for MMS Messages
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/2d041pd8cgb7

Twilio profileRecent Twilio incidentsAll outages on November 7, 2023Twilio in November 2023MarkdownJSON