# Twilio: Low Volume of 500s Returned Instead of 400s for MMS Messages

> Twilio status incident “Low Volume of 500s Returned Instead of 400s for MMS Messages” on 2023-11-07: impact minor (vendor’s label), 27 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2d041pd8cgb7
Last updated: 2023-11-08T22:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-07 18:58 UTC · Resolved: 2023-11-08 22:26 UTC · Duration: 27 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2d041pd8cgb7](https://status.twilio.com/incidents/2d041pd8cgb7)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-08 22:26 UTC: The problem that resulted in a lower occurrence of HTTP 500 errors instead of HTTP 400 errors when sending MMS has been addressed. Our Messaging platform and API are functioning as expected and operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-11-07 18:58 UTC, resolved after 27 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2d041pd8cgb7
- Citation: Twilio, “Low Volume of 500s Returned Instead of 400s for MMS Messages” (2023-11-07 18:58 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2d041pd8cgb7 (CC BY 4.0).
- Markdown link: `[Twilio: Low Volume of 500s Returned Instead of 400s for MMS Messages (2023-11-07)](https://rewindex.com/company/twilio/incidents/2d041pd8cgb7)`


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Canonical: https://rewindex.com/company/twilio/incidents/2d041pd8cgb7 · Markdown: https://rewindex.com/company/twilio/incidents/2d041pd8cgb7.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2d041pd8cgb7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:18:25.841Z