CompaniesAircallMonthly reportsNovember 2023
Aircall in November 2023: incidents, uptime and changes
6incidents posted
2labelled major or critical
97.81%free of major/critical
92.88%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 15 h 45 min, incident time 2.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 4
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| API Call Transfers Failing | Major | 9.7 h | resolved | 11-07 | |
| Calls to Singapore Numbers Are Failing | Major | 6.1 h | resolved | 11-22 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [APAC] Call Failures and SMS Delivery Delays to/from Optus Network | Minor | 13 h | resolved | 11-07 | |
| Issue with transcription | Minor | 22 h | resolved | 11-21 | |
| Connectivity Issue - Some users stuck in calls | Minor | 2.3 h | resolved | 11-23 | |
| AI Call Summary and Key Topics delayed | Minor | 13 h | resolved | 11-29 |
Maintenance 1
Show scheduled maintenance
Cite this
Aircall posted 6 status incidents in November 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Aircall in November 2023
- Vendor
- Aircall
- Date
- URL
- https://rewindex.com/company/aircall/2023/11