# Aircall in November 2023: incidents, uptime and changes

> Aircall in November 2023: 6 incidents on its status page (2 major or critical), 97.81% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 4
- Uptime (vendor-reported): 97.81% free of major/critical incidents, 92.88% free of any incident; outage time 15 h 45 min, incident time 2.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/aircall/2023/10.md) · Next: [December 2023](https://rewindex.com/company/aircall/2023/12.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [API Call Transfers Failing](https://rewindex.com/company/aircall/incidents/qmgfl6zv43c3.md) | major | 2023-11-07 22:58 UTC | 2023-11-08 08:37 UTC | 9.7 h | resolved |
| [Calls to Singapore Numbers Are Failing](https://rewindex.com/company/aircall/incidents/392hzqvnjx5c.md) | major | 2023-11-22 04:31 UTC | 2023-11-22 10:37 UTC | 6.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[APAC\] Call Failures and SMS Delivery Delays to/from Optus Network](https://rewindex.com/company/aircall/incidents/6jbyc5lghprf.md) | minor | 2023-11-07 22:34 UTC | 2023-11-08 11:10 UTC | 13 h | resolved |
| [API Call Transfers Failing](https://rewindex.com/company/aircall/incidents/qmgfl6zv43c3.md) | major | 2023-11-07 22:58 UTC | 2023-11-08 08:37 UTC | 9.7 h | resolved |
| [Issue with transcription](https://rewindex.com/company/aircall/incidents/tc1xm37ydpdg.md) | minor | 2023-11-21 11:04 UTC | 2023-11-22 09:22 UTC | 22 h | resolved |
| [Calls to Singapore Numbers Are Failing](https://rewindex.com/company/aircall/incidents/392hzqvnjx5c.md) | major | 2023-11-22 04:31 UTC | 2023-11-22 10:37 UTC | 6.1 h | resolved |
| [Connectivity Issue - Some users stuck in calls](https://rewindex.com/company/aircall/incidents/dhxry5wy9vsl.md) | minor | 2023-11-23 11:31 UTC | 2023-11-23 13:46 UTC | 2.3 h | resolved |
| [AI Call Summary and Key Topics delayed](https://rewindex.com/company/aircall/incidents/2v4hszhxq7pv.md) | minor | 2023-11-29 16:15 UTC | 2023-11-30 05:03 UTC | 13 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Aircall Scheduled Maintenance — Saturday, November 18th 2023](https://rewindex.com/company/aircall/incidents/4vfb4fvshmy5.md) | maintenance | 2023-11-18 06:00 UTC | 2023-11-18 08:40 UTC | 2.7 h | resolved |

## Cite this

Aircall posted 6 status incidents in November 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2023/11
- Citation: Aircall, “Aircall in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2023/11 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in November 2023 (2023-11-01)](https://rewindex.com/company/aircall/2023/11)`


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Canonical: https://rewindex.com/company/aircall/2023/11 · Markdown: https://rewindex.com/company/aircall/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:25:47.628Z