Jira: Users unable to access boards, projects and issues in Jira Cloud
Timeline of updates
- resolved
Between 20:25 UTC to 21:25 UTC, we experienced issues that prevented some users from accessing boards, projects, and issues. This affected Jira Service Management, Jira Software, and Jira Work Management We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2023-11-07 21:19 UTC, resolved after 29 min, 1 update(s).
- Title
- Users unable to access boards, projects and issues in Jira Cloud
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/ydvyt6pv944c
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