# Jira: Users unable to access boards, projects and issues in Jira Cloud

> Jira status incident “Users unable to access boards, projects and issues in Jira Cloud” on 2023-11-07: impact minor (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/ydvyt6pv944c
Last updated: 2023-11-07T21:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-07 21:19 UTC · Resolved: 2023-11-07 21:48 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/ydvyt6pv944c](https://jira-software.status.atlassian.com/incidents/ydvyt6pv944c)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-11-07 21:48 UTC: Between 20:25 UTC to 21:25 UTC, we experienced issues that prevented some users from accessing boards, projects, and issues. This affected Jira Service Management, Jira Software, and Jira Work Management We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2023-11-07 21:19 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/ydvyt6pv944c
- Citation: Jira, “Users unable to access boards, projects and issues in Jira Cloud” (2023-11-07 21:19 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/ydvyt6pv944c (CC BY 4.0).
- Markdown link: `[Jira: Users unable to access boards, projects and issues in Jira Cloud (2023-11-07)](https://rewindex.com/company/jira/incidents/ydvyt6pv944c)`


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Canonical: https://rewindex.com/company/jira/incidents/ydvyt6pv944c · Markdown: https://rewindex.com/company/jira/incidents/ydvyt6pv944c.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/ydvyt6pv944c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:48:55.539Z