Outages by dayNovember 9, 2023

Outages on November 9, 2023

UTC day 2023-11-09 (Nov 9, 2023, 00:00 to Nov 9, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

16labelled major or critical

32vendors with a new incident

16still open from earlier days

By vendor label: Critical 10 · Major 6 · Minor 22 · No impact listed 14 · 31 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	13:08	14:16 (1.1 h)	resolved
Maven Central	search.maven.org is down	Critical	16:07	16:57 (50 min)	resolved
Maven Central	search.maven.org is down	Critical	17:32	17:57 (25 min)	resolved
Render	Some postgres databases are experiencing downtime	Critical	18:08	19:44 (1.6 h)	resolved
Rippling	Issues loading Rippling	Critical	18:34	Nov 10, 2023, 23:59 (29 h)	resolved
Maven Central	Search results are out of date	Critical	18:53	22:42 (3.8 h)	resolved
1Password	Billing events processing delay	Critical	18:53	Nov 10, 2023, 21:37 (27 h)	resolved
Maven Central	search.maven.org is down	Critical	18:54	19:45 (51 min)	resolved
Metabase	Issue with SSL certificates	Critical	19:37	20:02 (25 min)	postmortem
Metabase Cloud	Issue with SSL certificates	Critical	19:37	20:02 (25 min)	postmortem
RudderStack	Ingestion got affected partially for customers who are on starter, growth and pro plan	Major	09:01	09:02 (1 min)	resolved
Grammarly	The Grammarly Editor is malfunctioning	Major	10:35	10:59 (24 min)	resolved
Snyk	Issues not appearing in Cloud Compliance Issues report	Major	17:15	19:13 (2.0 h)	resolved
Wix	RESOLVED: We're investigating a potential issue with wixstudio.io sites not loading.	Major	18:43	22:47 (4.1 h)	resolved
Confluent	Postgres CDC connector outage in Confluent Cloud	Major	21:19	Nov 10, 2023, 10:46 (13 h)	resolved
Honeycomb	Query errors	Major	21:32	22:13 (41 min)	resolved
Twilio	SMS Delivery Delay To AT&T Network In United States Over A Subset Of Short Code And Toll Free Numbers	Minor	00:40	04:52 (4.2 h)	resolved
Confluent	Provisioning delays for clusters and API keys	Minor	00:59	05:52 (4.9 h)	resolved
Vonage	USA SMS - Delivery degradation affecting AT&T using a subset of Short Codes	Minor	01:37	02:01 (24 min)	resolved
BigCommerce	Search Issues	Minor	01:41	02:03 (22 min)	resolved
Twilio	SMS Delivery Receipt Delays to Multiple Networks in the United States Over a Subset of Short Codes	Minor	01:47	20:26 (19 h)	resolved
BigCommerce	Search Issues	Minor	02:14	02:40 (26 min)	resolved
Pulumi	Pulumi Cloud: Degraded performance	Minor	03:53	04:41 (47 min)	resolved
Vonage	Ivory Coast SMS - Delivery degradation affecting Atlantique	Minor	07:07	14:30 (7.4 h)	resolved
Twilio	SMS Delivery Delays to Moov Cote D'Ivorie	Minor	07:08	15:40 (8.5 h)	resolved
Elastic Cloud	Degraded Connectivity in AWS us-east-1	Minor	08:00	08:00 (0 min)	resolved
Optimizely	Degraded performance when managing mailings in Campaign	Minor	11:06	16:57 (5.8 h)	resolved
Squarespace	Acuity Scheduling - Admins having difficulty scheduling from mobile web view	Minor	11:37	12:38 (1.0 h)	resolved
Sinch	Delivery Issue Bolivia - Tigo	Minor	13:39	15:19 (1.7 h)	resolved
Linode (Akamai)	Connectivity Issue - Chicago (us-ord2)	Minor	16:14	16:55 (41 min)	resolved
Twilio	SMS Delivery Delays to Lycamobile Network in Germany	Minor	17:59	20:55 (2.9 h)	resolved
Akamai	NetStorage performance issues	Minor	18:01	20:43 (2.7 h)	resolved
Runway	Elevated errors for AI tools	Minor	19:17	Nov 10, 2023, 00:29 (5.2 h)	resolved
Klaviyo	System processing delays starting 1:45pm EST	Minor	19:46	Nov 11, 2023, 12:50 (41 h)	resolved
Dropbox Sign	Users experiencing errors for misplaced and misaligned signature field elements when using form fields per documents	Minor	21:58	Nov 10, 2023, 00:44 (2.8 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Argentina	Minor	22:12	23:45 (1.6 h)	resolved
Sinch	Delivery Issue Germany - O2	Minor	22:46	23:19 (33 min)	resolved
Twilio	Voice Calls Stuck in Queue for a Subset of Customers	Minor	23:02	Nov 10, 2023, 00:22 (1.3 h)	resolved
Jira	Degraded Performance in JIRA and Confluence Cloud	No impact listed	00:09	02:36 (2.5 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT#MNOC-50790	No impact listed	00:10	01:39 (1.5 h)	resolved
Confluence	Degraded Performance in JIRA and Confluence Cloud	No impact listed	03:03	03:03 (0 min)	resolved
Bandwidth	Possible Call failures	No impact listed	07:00	07:00 (0 min)	resolved
Hotjar	Ask AI Sentiment Analysis processing stopped	No impact listed	12:44	Nov 10, 2023, 11:39 (23 h)	resolved
Vonage	Broadcast server in the US-EAST-1 region was terminated	No impact listed	15:37	15:37 (0 min)	resolved
MongoDB Atlas	Atlas App Services: some Atlas Triggers experienced unexpected suspensions	No impact listed	16:00	16:00 (0 min)	resolved
Bugsnag	Delays in React Native event processing	No impact listed	16:13	17:13 (1.0 h)	resolved
Twilio	Verify Settings Page Not Loading in Console	No impact listed	16:20	17:07 (47 min)	resolved
Vonage	Service Issue in Platform	No impact listed	17:12	20:23 (3.2 h)	resolved
Vonage	US East Video - Experience Composer Instability	No impact listed	17:57	17:57 (0 min)	resolved
Twilio	Twilio Flex and TaskRouter Voice Traffic Failures	No impact listed	21:16	21:16 (0 min)	resolved
Confluent	Partial outage for metrics related to Health+ and custom connectors	No impact listed	22:00	22:00 (0 min)	resolved
CircleCI	Pipeline page returning 500 error	No impact listed	22:30	22:43 (13 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[NETWORK] Major fiber cut between Paris & Amsterdam	Major	Nov 6, 2023, 14:45	Dec 8, 2023, 12:47 (32 d)	resolved
Bandwidth	Bandwidth International Market Impairment - El Salvador	Major	Nov 8, 2023, 22:25	02:03 (3.6 h)	resolved
Confluent	Confluent dedicated clusters over private link, in Azure Central US, might experience degraded performance due to a partial outage.	Major	Nov 8, 2023, 22:44	02:18 (3.6 h)	resolved
Confluent	Degraded performance for basic/standard clusters on Auzre Central US	Major	Nov 8, 2023, 23:06	02:19 (3.2 h)	resolved
Pitch	Local connection outages in some regions	Minor	Nov 3, 2023, 13:29	09:01 (6 d)	resolved
Pitch	Icons8 search degraded	Minor	Nov 6, 2023, 12:46	Dec 14, 2023, 17:30 (38 d)	resolved
Snyk	Audit Logging Degradation	Minor	Nov 6, 2023, 13:43	14:30 (3 d)	resolved
Sinch	Delivery Issue Australia - Optus	Minor	Nov 7, 2023, 17:19	09:04 (40 h)	resolved
Twilio	SMS Delivery Failures from Denmark Mobile Networks to a Subset of Twilio's Denmark Long Codes	Minor	Nov 8, 2023, 13:25	20:34 (31 h)	resolved
Vonage	Thailand SMS - Degradation for Inbound SMS towards a subset of Thailand Long Virtual Numbers	Minor	Nov 8, 2023, 17:04	03:11 (10 h)	resolved
Vonage	Peru SMS - Degradation towards Movistar network	Minor	Nov 8, 2023, 18:24	00:30 (6.1 h)	resolved
Vonage	Sri Lanka SMS - Delivery degradation affecting Dialog network	Minor	Nov 8, 2023, 20:51	01:54 (5.0 h)	resolved
Xero	Global: XPM - Customers may be experiencing delays with actions performed	Minor	Nov 8, 2023, 23:37	00:06 (29 min)	resolved
HubSpot	Generative AI features are unavailable for some customers	No impact listed	Nov 8, 2023, 21:15	22:20 (25 h)	resolved
Figma	FigJam AI features disruption	No impact listed	Nov 8, 2023, 22:43	Nov 10, 2023, 06:44 (32 h)	resolved
Linode (Akamai)	Stuck Shutdown, Reboot Issue	No impact listed	Nov 8, 2023, 23:16	03:28 (4.2 h)	resolved

Maintenance 31

Vendor	Incident	Impact	Started	Resolved	Status
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	00:00	02:00 (2.0 h)	resolved
Gorgias	[Scheduled] Scheduled Database Maintenance -EU	Maintenance	01:30	02:00 (30 min)	resolved
Twilio	[Scheduled] Czech Republic SMS Carrier Maintenance - T-Mobile	Maintenance	02:01	04:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	04:00	08:01 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	08:01 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:00	08:01 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:00	08:01 (4.0 h)	resolved
Sinch	[Scheduled] External Emergency Maintenance - T-Mobile - US	Maintenance	04:01	12:01 (8.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	04:01	12:01 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	04:01	12:01 (8.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - LAX Data Center	Maintenance	05:00	11:01 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:01	09:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	05:01	13:01 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	05:01	09:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-ORD (Chicago)	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Telus - CA	Maintenance	06:30	11:01 (4.5 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM7)\| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10801	Maintenance	07:00	08:39 (1.6 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10807	Maintenance	07:00	08:27 (1.4 h)	resolved
Vonage	[Scheduled] Video API Planned Maintenance	Maintenance	07:00	08:01 (1.0 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	07:00	09:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	08:01	12:01 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Clearsky	Maintenance	08:01	12:01 (4.0 h)	resolved
Wiz	[Scheduled] Database upgrade - Canada	Maintenance	08:27	08:42 (15 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-ORD (Chicago)	Maintenance	10:15	12:12 (1.9 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in Singapore region	Maintenance	14:02	15:59 (1.9 h)	resolved
Twilio	[Scheduled] Account Security Carrier Partner Maintenance - Multiple Countries	Maintenance	16:00	Nov 10, 2023, 07:00 (15 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure West Europe	Maintenance	16:00	Nov 10, 2023, 07:00 (15 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Nov 10, 2023, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Romania Messaging Carrier Maintenance - Orange	Maintenance	21:00	22:02 (1.0 h)	resolved
Vonage	[Scheduled] Romania SMS - Planned Maintenance affecting Orange Romania	Maintenance	21:00	22:02 (1.0 h)	resolved
Vonage	[Scheduled] Romania SMS - Planned Maintenance affecting Orange	Maintenance	21:00	21:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Render, Rippling, 1Password, Metabase, Metabase Cloud, RudderStack, Grammarly, Snyk, Wix, Confluent, Honeycomb.

Cite this

52 vendor-reported incidents started on 2023-11-09 (UTC) across 32 vendors, 16 labelled major or critical by the vendor.

Title: Outages on November 9, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-11-09 00:00 UTC
URL: https://rewindex.com/outages/2023-11-09

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