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HubSpot: Generative AI features are unavailable for some customers

No impact listedStatus: resolvedStarted Resolved (25 h)1 updatestatus.hubspot.com (opens in new tab)

Timeline of updates

  1. resolved

    Generative AI features are now fully accessible. The OpenAI outage has been resolved, and all systems are now fully operational. Generative AI features should be working properly. No data was lost. See the OpenAI incident report here: https://status.openai.com/incidents/21vl32gvx3hb (opens in new tab)

From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2023-11-08 21:15 UTC, resolved after 25 h, 1 update(s).

Title
Generative AI features are unavailable for some customers
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr

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