# HubSpot: Generative AI features are unavailable for some customers

> HubSpot status incident “Generative AI features are unavailable for some customers” on 2023-11-08: impact none (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr
Last updated: 2023-11-09T22:20:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-08 21:15 UTC · Resolved: 2023-11-09 22:20 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/lg88ddlfc8xr](https://status.hubspot.com/incidents/lg88ddlfc8xr)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2023-11-09 22:20 UTC: Generative AI features are now fully accessible. The OpenAI outage has been resolved, and all systems are now fully operational. Generative AI features should be working properly. No data was lost. See the OpenAI incident report here: https://status.openai.com/incidents/21vl32gvx3hb

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2023-11-08 21:15 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr
- Citation: HubSpot, “Generative AI features are unavailable for some customers” (2023-11-08 21:15 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr (CC BY 4.0).
- Markdown link: `[HubSpot: Generative AI features are unavailable for some customers (2023-11-08)](https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr)`


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Canonical: https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr · Markdown: https://rewindex.com/company/hubspot/incidents/lg88ddlfc8xr.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/lg88ddlfc8xr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:03.108Z