Twilio: Twilio Flex and TaskRouter Voice Traffic Failures
Timeline of updates
- resolved
Twilio Flex and TaskRouter voice traffic was degraded for 18 minutes between 12:52 PM and 1:10 PM Pacific Time on 11/09/2023. During this period of time customers may have experienced failures in voice traffic. The issue has now been resolved. If you are still experiencing any ongoing issues with calls and notice stuck tasks, we recommend you complete any existing or stuck tasks via the API and try again. You may follow this path: https://taskrouter.twilio.com/v1/Workspaces/WSxxx/Tasks/WTxxx (opens in new tab) -d AssignmentStatus=Completed.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-11-09 21:16 UTC, resolved after 0 min, 1 update(s).
- Title
- Twilio Flex and TaskRouter Voice Traffic Failures
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks
Twilio profileRecent Twilio incidentsAll outages on November 9, 2023Twilio in November 2023MarkdownJSON