# Twilio: Twilio Flex and TaskRouter Voice Traffic Failures

> Twilio status incident “Twilio Flex and TaskRouter Voice Traffic Failures” on 2023-11-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks
Last updated: 2023-11-09T21:16:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-09 21:16 UTC · Resolved: 2023-11-09 21:16 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vhv2s25kf5ks](https://status.twilio.com/incidents/vhv2s25kf5ks)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-09 21:16 UTC: Twilio Flex and TaskRouter voice traffic was degraded for 18 minutes between 12:52 PM and 1:10 PM Pacific Time on 11/09/2023. During this period of time customers may have experienced failures in voice traffic. The issue has now been resolved. If you are still experiencing any ongoing issues with calls and notice stuck tasks, we recommend you complete any existing or stuck tasks via the API and try again. You may follow this path: https://taskrouter.twilio.com/v1/Workspaces/WSxxx/Tasks/WTxxx -d AssignmentStatus=Completed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-11-09 21:16 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks
- Citation: Twilio, “Twilio Flex and TaskRouter Voice Traffic Failures” (2023-11-09 21:16 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Flex and TaskRouter Voice Traffic Failures (2023-11-09)](https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks)`


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Canonical: https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks · Markdown: https://rewindex.com/company/twilio/incidents/vhv2s25kf5ks.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vhv2s25kf5ks · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:17:59.163Z