Outages by dayNovember 4, 2023

Outages on November 4, 2023

UTC day 2023-11-04 (Nov 4, 2023, 00:00 to Nov 4, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

6incidents started

1labelled major or critical

3vendors with a new incident

23still open from earlier days

By vendor label: Major 1 · Minor 4 · No impact listed 1 · 11 maintenance

Incidents started this day 6

Vendor	Incident	Impact	Started	Resolved	Status
Box	[Major] Customers may experience issues receiving email notifications	Major	00:11	00:26 (15 min)	resolved
Twilio	Intermittent connectivity issue for JS client for Sydney edge	Minor	03:16	03:55 (39 min)	resolved
Twilio	Voice Call Failures in the US1 Region	Minor	10:12	11:27 (1.3 h)	resolved
Twilio	MMS Delivery Delays When Sending Messages to Verizon Network in the US From a Subset of Short Codes	Minor	16:16	21:01 (4.8 h)	resolved
Twilio	SMS Delivery Report Delays When Sending SMS to AT&T Network in Mexico From Short Codes 334-050	Minor	18:12	Nov 5, 2023, 00:51 (6.7 h)	resolved
Squarespace	Connectivity Issues	No impact listed	18:55	21:30 (2.6 h)	resolved

Still open from earlier days 23

Vendor	Incident	Impact	Started	Resolved	Status
Box	[Critical] Issues accessing Box for Salesforce	Critical	Nov 3, 2023, 21:57	02:41 (4.7 h)	resolved
Vanta	Unable to load internal Trust Report page	Major	Nov 2, 2023, 15:04	Nov 5, 2023, 21:55 (3 d)	resolved
Brex	Card Authorization Availability	Major	Nov 3, 2023, 23:07	00:22 (1.3 h)	resolved
Akamai	Edge Delivery Issues	Minor	Oct 28, 2023, 11:11	Dec 14, 2023, 21:41 (47 d)	resolved
Bitrise	Build queue and wait time due to slow cache fetching	Minor	Oct 31, 2023, 18:00	Nov 9, 2023, 18:38 (9 d)	resolved
Vonage	South Africa SMS - Degradation for Inbound SMS towards South Africa Long Virtual Numbers	Minor	Nov 1, 2023, 16:11	Nov 8, 2023, 02:38 (6 d)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Sorocaba	Minor	Nov 1, 2023, 16:18	Nov 6, 2023, 21:14 (5 d)	resolved
Prisma	Cloudflare API Outage Causing Downtime In Some Circumstances	Minor	Nov 2, 2023, 11:54	04:25 (41 h)	resolved
LaunchDarkly	Delayed flag updates for Cloudflare Edge SDKs	Minor	Nov 2, 2023, 12:19	21:25 (2 d)	resolved
DigitalOcean	App Platform Deployments	Minor	Nov 2, 2023, 12:40	08:18 (44 h)	resolved
Snyk	Recurrent tests partially degraded	Minor	Nov 2, 2023, 13:41	Nov 5, 2023, 12:30 (3 d)	resolved
Render	Issues with new services, custom domains, and certificates	Minor	Nov 2, 2023, 13:49	06:42 (41 h)	resolved
Optimizely	Cloudflare issue causing service disruption	Minor	Nov 2, 2023, 14:12	Nov 6, 2023, 01:34 (3 d)	resolved
Pitch	Local connection outages in some regions	Minor	Nov 3, 2023, 13:29	Nov 9, 2023, 09:01 (6 d)	resolved
Contentstack	Contentstack Launch - AWS NA and AWS EU - Edge Services Performance Degradation	Minor	Nov 3, 2023, 13:39	08:10 (19 h)	resolved
Confluent	UI errors on Messages tab	Minor	Nov 3, 2023, 18:31	Nov 6, 2023, 01:45 (2 d)	resolved
Jupyter (Anaconda)	Slow UI Performance and Load Times	Minor	Nov 3, 2023, 19:16	12:43 (17 h)	resolved
Vonage	Morocco SMS - Delivery degradation towards Maroc Telecom	Minor	Nov 3, 2023, 20:46	02:13 (5.5 h)	resolved
Sinch	Delivery Issue Canada	Minor	Nov 3, 2023, 21:34	07:29 (9.9 h)	resolved
Twilio	SMS Delivery Delays to CTBC/Algar Telecom Network in Brazil	Minor	Nov 3, 2023, 21:42	Nov 6, 2023, 06:30 (2 d)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Morocco	Minor	Nov 3, 2023, 22:30	03:28 (5.0 h)	resolved
Iterable	Stuck users across multiple journeys	No impact listed	Nov 1, 2023, 21:59	Nov 15, 2023, 17:50 (14 d)	resolved
Heap	Temporary Data Latency	No impact listed	Nov 3, 2023, 16:42	01:35 (8.9 h)	resolved

Maintenance 11

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	[Scheduled] Scheduled Maintenance for Notifications on the AU & EU Servers	Maintenance	07:00	08:00 (1.0 h)	resolved
Sinch	[Scheduled] Operator Services \| System Maintenance - Sinch Ticketing Portal \| Ref Number# CHANGE-4542	Maintenance	09:00	10:00 (1.0 h)	resolved
Sinch	[Scheduled] Customer Portal - Customer Support - Emergency maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Contact Pro Quarterly Maintenance - AU	Maintenance	10:00	Nov 5, 2023, 16:00 (30 h)	resolved
Sinch	[Scheduled] Sinch Contact Pro Quarterly Maintenance - EU	Maintenance	16:01	Nov 5, 2023, 22:00 (30 h)	resolved
Sinch	[Scheduled] Sinch Contact Pro Quarterly Maintenance - AF	Maintenance	16:01	Nov 5, 2023, 22:00 (30 h)	resolved
Hex	[Scheduled] Scheduled maintenance	Maintenance	17:00	20:00 (3.0 h)	resolved
Amplitude	[Scheduled] Data processing maintenance	Maintenance	19:01	23:01 (4.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	20:00	Nov 5, 2023, 06:01 (10 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Nov 5, 2023, 00:00 (4.0 h)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| Application Maintenance \| PCR Number # PCRSDI-10789	Maintenance	23:10	23:10 (0 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Twilio, Squarespace.

Cite this

6 vendor-reported incidents started on 2023-11-04 (UTC) across 3 vendors, 1 labelled major or critical by the vendor.

Title: Outages on November 4, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-11-04 00:00 UTC
URL: https://rewindex.com/outages/2023-11-04

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