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CompaniesVonageMonthly reportsSeptember 2023

Vonage in September 2023: incidents, uptime and changes

64incidents posted
0labelled major or critical
100%free of major/critical
31.87%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 20.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 58 · No impact listed 6

Incidents 64

IncidentImpactStartedDurationStatusDay
USA SMS - degradation affecting Toll-Free numbers sending to AT&TMinor8.7 hresolved09-01
Venezuela SMS - Delivery Degradation towards Digitel NetworkMinor1.9 hresolved09-02
Service Issue in SMS PlatformNo impact listed25 minresolved09-04
Brazil SMS - Latency affecting Claro Brazil delivery receiptsMinor11 hresolved09-04
Philippines SMS - Delivery Degradation towards Globe TelecomMinor2.4 hresolved09-05
Indonesia SMS - Delivery degradation towards XL NetworkMinor2.4 hresolved09-05
Service Issue in Messages API Platform: MMSMinor3.8 hresolved09-06
Belarus SMS - Degradation affecting MTSMinor4.9 hresolved09-06
Thailand SMS - Delivery degradation towards dtac networkMinor2.9 hresolved09-07
USA SMS - degradation affecting subset of Short Code numbers sending to T-MobileMinor7.5 hresolved09-07
Service Issue in Voice API PlatformMinor10 minresolved09-07
Canada SMS - Degradation affecting subset of Short Code numbers sending to Rogers Wireless & FidoMinor3.6 hresolved09-07
Mexico SMS - Degradation affecting Altan RedesMinor3.1 hresolved09-07
CA SMS - Delivery degradation on a subset of short codes towards Freedom Mobile and SasktelMinor8.5 hresolved09-09
Bolivia SMS - Delivery degradation towards Entel NetworkMinor24 hresolved09-10
Service Issue in PlatformMinor7 dresolved09-12
Taiwan SMS - Delivery degradation towards Chunghwa NetworkMinor4.3 hresolved09-13
Israel SMS - Degradation for Inbound SMS towards Israel long virtual NumbersNo impact listed1.6 hresolved09-13
Service Issue in Messages API Platform: Whatsapp and Facebook Messenger ChannelMinor16 hresolved09-13
Mexico SMS - Degradation towards AT&T MexicoMinor7.0 hresolved09-13
Users not getting email NotificationsNo impact listed2.1 hresolved09-15
Philippines SMS - Delivery Degradation towards Globe TelecomMinor4.8 hresolved09-15
Service Issue in PlatformMinor3.1 hresolved09-15
Dashboard - Issues with adding new payment methodsNo impact listed57 minresolved09-15
SMS API Service IssuesMinor3 dresolved09-15
Singapore SMS - Degradation of SMS towards TPG Telecom (Simba) networkMinor5.3 hresolved09-17
Venezuela SMS - Delivery Degradation towards Digitel NetworkMinor6.2 hresolved09-17
Iraq SMS - Delivery degradation towards ZainMinor4.3 hresolved09-18
Mongolia SMS - Degradation towards UnitelMinor5.0 hresolved09-18
Service Incident - Voice Call Issues (US Region)No impact listed12 hresolved09-18
Netherlands SMS - Delivery Degradation towards T-MobileMinor3.6 hresolved09-18
Iraq SMS - Delivery degradation towards Zain networkMinor4.9 hresolved09-19
MTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networksMinor6.3 hresolved09-19
United Kingdom SMS - Degradation for SMS affecting Lycamobile network towards a subset of our Long Virtual NumbersMinor6 dresolved09-19
Burkina Faso SMS - Degradation towards OrangeMinor3.0 hresolved09-19
Video API Session monitoring event issueMinor2.7 hresolved09-19
MTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networksMinor13 hresolved09-20
Kazakhstan SMS - Degradation affecting Beeline Tele2Minor11 hresolved09-20
USA SMS - Delivery degradation on a subset of short codes towards AT&TMinor7.7 hresolved09-20
Iraq SMS - Delivery degradation towards Zain networkMinor3.3 hresolved09-21
Service Issue in Payment Platform: Vonage DashboardMinor3.3 hresolved09-21
MTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networksMinor2.4 hresolved09-21
France SMS - Delivery degradation towards Bouygues TelecomMinor1.3 hresolved09-21
Syria SMS - Delivery degradation towards Syriatel networkMinor8.3 hresolved09-22
Ghana SMS - Delivery Degradation towards MTNMinor1.9 hresolved09-22
Germany SMS - degradation of Inbound SMS towards Long Virtual NumbersMinor48 hresolved09-23
Iraq SMS - Delivery degradation towards AsiacellMinor1.4 hresolved09-23
Brazil SMS - Degradation affecting Claro BrazilMinor4.2 hresolved09-24
Belgium SMS - Delivery Degradation towards BASE networkMinor6.5 hresolved09-25
MTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networksMinor2 dresolved09-25
Brazil SMS - Degradation affecting CTBC Celular S.A.(Algar Telecom)Minor7.8 hresolved09-25
Indonesia SMS - Delivery Report Degradation towards Hutchison 3Minor7.9 hresolved09-26
Ghana SMS - Delivery Degradation towards MTNMinor57 minresolved09-26
DLR Delay Issue in SMS PlatformNo impact listed52 minresolved09-27
Iraq SMS - Delivery degradation towards AsiacellMinor3.4 hresolved09-28
Iraq SMS - Delivery degradation towards Zain networkMinor1.6 hresolved09-28
Service Issue in Platform :Messages and Dispatch APIMinor3.7 hresolved09-28
Netherlands SMS - Delivery Degradation towards T-MobileMinor12 hresolved09-28
WhatsApp sign-up issueMinor3 dresolved09-29
USA SMS - Delivery degradation on a subset of short codesMinor9.8 hresolved09-29
Video Inspector and Archive Inspector issueMinor8.5 hresolved09-29
Ghana SMS - Delivery Degradation towards MTNMinor2.6 hresolved09-29
Italy SMS - Delivery Degradation towards Vodafone NetworkMinor4.6 hresolved09-30
Pakistan SMS - Degradation towards Telenor PakistanMinor11 hresolved09-30

Maintenance 92

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Cite this

Vonage posted 64 status incidents in September 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in September 2023
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2023/09

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