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CompaniesVonageIncidents

Vonage: Dashboard - Issues with adding new payment methods

No impact listedStatus: resolvedStarted Resolved (57 min)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    The Dashboard issue with adding new payment methods has been resolved. The impact was found to be limited to only customers with custom payment methods trying to add new cards. Customers without custom payment methods or who were not trying to add any new cards would not have been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2023-09-15 16:49 UTC, resolved after 57 min, 1 update(s).

Title
Dashboard - Issues with adding new payment methods
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/b0c2r21mky52

Vonage profileRecent Vonage incidentsAll outages on September 15, 2023Vonage in September 2023MarkdownJSON