# Vonage: Dashboard - Issues with adding new payment methods

> Vonage status incident “Dashboard - Issues with adding new payment methods” on 2023-09-15: impact none (vendor’s label), 57 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/b0c2r21mky52
Last updated: 2023-09-15T17:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-15 16:49 UTC · Resolved: 2023-09-15 17:46 UTC · Duration: 57 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/b0c2r21mky52](https://vonageapi.statuspage.io/incidents/b0c2r21mky52)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-09-15 17:46 UTC: The Dashboard issue with adding new payment methods has been resolved. The impact was found to be limited to only customers with custom payment methods trying to add new cards. Customers without custom payment methods or who were not trying to add any new cards would not have been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2023-09-15 16:49 UTC, resolved after 57 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/b0c2r21mky52
- Citation: Vonage, “Dashboard - Issues with adding new payment methods” (2023-09-15 16:49 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/b0c2r21mky52 (CC BY 4.0).
- Markdown link: `[Vonage: Dashboard - Issues with adding new payment methods (2023-09-15)](https://rewindex.com/company/vonage/incidents/b0c2r21mky52)`


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Canonical: https://rewindex.com/company/vonage/incidents/b0c2r21mky52 · Markdown: https://rewindex.com/company/vonage/incidents/b0c2r21mky52.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/b0c2r21mky52 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:39:46.640Z