Outages by daySeptember 27, 2023

Outages on September 27, 2023

UTC day 2023-09-27 (Sep 27, 2023, 00:00 to Sep 27, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started

9labelled major or critical

24vendors with a new incident

13still open from earlier days

By vendor label: Critical 1 · Major 8 · Minor 15 · No impact listed 7 · 28 maintenance

Incidents started this day 31

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Voice Incident - Australia	Critical	03:45	Sep 28, 2023, 19:11 (39 h)	resolved
Scaleway	[EMaaS]- Leaf par1dc2-net-f04lf209.dc2 down in DC2/S101/K15	Major	13:17	Oct 5, 2023, 08:11 (8 d)	resolved
DigitalOcean	Creation/Deletion of Uptime Checks (Monitoring)	Major	14:55	16:05 (1.2 h)	resolved
Jira	Outages in Cloud products for a specific region	Major	17:56	Sep 28, 2023, 00:38 (6.7 h)	resolved
Ably	ably.com and support.ably.com down	Major	18:09	18:09 (0 min)	resolved
DigitalOcean	Spaces Creation in NYC3	Major	18:49	19:42 (53 min)	resolved
Lattice	Lattice Service Disruption: Error in Reviews admin panel	Major	20:55	21:23 (28 min)	resolved
Segment	Journeys UI issue	Major	22:08	22:30 (22 min)	resolved
Discord	Voice Channel Awaiting Endpoint	Major	22:51	23:11 (20 min)	resolved
Jotform	Jotform File Upload Element Outage	Minor	00:00	00:00 (0 min)	resolved
GitHub Copilot	Incident with Actions	Minor	00:23	00:58 (35 min)	resolved
GitHub	Incident with Actions	Minor	00:23	00:58 (35 min)	resolved
LaunchDarkly	Context Event Processing Delays	Minor	02:34	14:33 (12 h)	resolved
Netlify	Network timeouts on HP Network, in the Canada Region	Minor	06:12	06:12 (0 min)	resolved
Lattice	Lattice Service Disruption: Error when accessing Reviews admin panel	Minor	09:02	12:41 (3.6 h)	resolved
Mux	Delayed data in Mux Data Monitoring dashboard and APIs	Minor	11:26	13:24 (2.0 h)	resolved
Twilio	Malformed Conversations APNS Notification Payloads	Minor	13:04	Sep 29, 2023, 14:41 (2 d)	resolved
Matillion	Designer: US Region - slowness observed when provisioning trial Snowflake accounts and agents	Minor	15:48	16:44 (56 min)	resolved
PandaDoc	Document Creation, Sending, and Viewing	Minor	15:51	18:19 (2.5 h)	resolved
npm	Degraded performance when publishing packages	Minor	15:56	16:53 (57 min)	resolved
Twilio	SMS Delivery Delays to CTBC Celular Network in Brazil	Minor	17:26	23:06 (5.7 h)	resolved
Twilio	Issue with Shortened Link Callback Events	Minor	20:04	21:02 (58 min)	resolved
Linode (Akamai)	Service Issue - Cloud Manager, API	Minor	20:41	Sep 28, 2023, 05:32 (8.8 h)	resolved
npm	Degraded performance when publishing packages	Minor	21:55	23:35 (1.7 h)	resolved
Hotjar	Plan feature processing delayed	No impact listed	08:35	09:26 (51 min)	resolved
Vonage	DLR Delay Issue in SMS Platform	No impact listed	10:27	11:19 (52 min)	resolved
Scaleway	[Serverless]- serverless functions: cannot build functions anymore	No impact listed	10:36	10:36 (0 min)	resolved
Figma	Service degradation	No impact listed	14:00	14:00 (0 min)	resolved
Figma	Service Disruption	No impact listed	16:07	17:48 (1.7 h)	resolved
Rippling	macOS Sonoma update is shown as a minor update in Rippling	No impact listed	18:31	19:48 (1.3 h)	resolved
FullStory	Rolled back: login changes for SAML-based SSO	No impact listed	22:00	22:00 (0 min)	resolved

Still open from earlier days 13

Vendor	Incident	Impact	Started	Resolved	Status
Grammarly	Grammarly is experiencing a service interruption impacting Grammarly marketing email opt-in / opt-out	Major	Sep 26, 2023, 22:48	05:35 (6.8 h)	resolved
Sentry	Increased rate of crashes/ANRs on sentry-native SDK for Android	Minor	Sep 21, 2023, 20:03	Oct 19, 2023, 16:25 (28 d)	resolved
Vonage	MTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networks	Minor	Sep 25, 2023, 10:01	15:35 (2 d)	resolved
Plivo	Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers	Minor	Sep 26, 2023, 10:37	Sep 28, 2023, 08:36 (46 h)	resolved
Twilio	SMS Delivery Delays and Failures to SMS to K-Telecom Network in Russia	Minor	Sep 26, 2023, 14:58	13:58 (23 h)	resolved
Cloudinary	ShutterStock uploads via the Upload Widget are not working.	Minor	Sep 26, 2023, 15:04	Sep 28, 2023, 09:40 (43 h)	resolved
Twilio	Message Status Update Failures Affecting MMS Messages for a Subset of Customers	Minor	Sep 26, 2023, 19:37	Oct 20, 2023, 19:17 (24 d)	resolved
Vonage	Indonesia SMS - Delivery Report Degradation towards Hutchison 3	Minor	Sep 26, 2023, 20:02	03:54 (7.9 h)	resolved
Vonage	Ghana SMS - Delivery Degradation towards MTN	Minor	Sep 26, 2023, 23:10	00:07 (57 min)	resolved
RudderStack	Event tab in web application is experiencing issues	No impact listed	Sep 25, 2023, 15:59	13:03 (45 h)	resolved
Hotjar	Heatmaps taking new screenshots automatically	No impact listed	Sep 26, 2023, 14:25	12:51 (22 h)	resolved
Dropbox	Option to import directly from Google Drive is not currently functioning	No impact listed	Sep 26, 2023, 20:42	Sep 28, 2023, 00:08 (27 h)	resolved
Temporal Cloud	Persisting codec server changes for the namespace are impacted.	No impact listed	Sep 26, 2023, 23:58	00:20 (22 min)	resolved

Maintenance 28

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled maintenance	Maintenance	00:03	04:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	02:01	03:00 (59 min)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	02:01	03:00 (59 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - US-East (Newark)	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	04:00	06:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] France Voice Carrier Partner Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:01	10:01 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10725	Maintenance	06:01	10:01 (4.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Vonage	[Scheduled] Planned maintenance for the WhatsApp Channel (27 September 2023)	Maintenance	10:00	17:00 (7.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	10:01	11:00 (59 min)	resolved
Twilio	[Scheduled] Australia Voice Carrier Partner Maintenance	Maintenance	11:00	12:00 (1.0 h)	resolved
Vonage	[Scheduled] Australia Voice - Maintenance affecting Long Virtual Numbers	Maintenance	11:00	12:00 (1.0 h)	resolved
Vonage	[Scheduled] Japan SMS - Planned Maintenance affecting Rakuten	Maintenance	13:00	20:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Emergency Voice Maintenance - Singapore	Maintenance	16:00	18:01 (2.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Sep 28, 2023, 09:21 (17 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Kcell	Maintenance	18:00	Sep 28, 2023, 01:01 (7.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Germany	Maintenance	18:01	20:00 (2.0 h)	resolved
Twilio	[Scheduled] Japan SMS Carrier Maintenance - KDDI Corporation	Maintenance	18:01	20:00 (2.0 h)	resolved
Vonage	[Scheduled] Japan SMS - Planned maintenance affecting KDDI network	Maintenance	18:01	20:00 (2.0 h)	resolved
Dropbox Sign	[Scheduled] Dropbox Sign Product Update	Maintenance	18:01	22:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon, Yota and Beeline	Maintenance	20:00	Sep 28, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Sep 28, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Sep 28, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:01	Sep 28, 2023, 00:00 (3.0 h)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	Sep 28, 2023, 01:01 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Scaleway, DigitalOcean, Jira, Ably, Lattice, Segment, Discord, Jotform, GitHub Copilot, GitHub, LaunchDarkly.

Cite this

31 vendor-reported incidents started on 2023-09-27 (UTC) across 24 vendors, 9 labelled major or critical by the vendor.

Title: Outages on September 27, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-09-27 00:00 UTC
URL: https://rewindex.com/outages/2023-09-27

All days Outage events Markdown