rewindex

Outages by daySeptember 20, 2023

Outages on September 20, 2023

UTC day 2023-09-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

45incidents started
9labelled major or critical
27vendors with a new incident
18still open from earlier days

By vendor label: Critical 2 · Major 7 · Minor 31 · No impact listed 5 · 14 maintenance

Incidents started this day 45

VendorIncidentImpactStartedResolvedStatus
AshbyAshby All-in-One & Analytics: Candidate Profile ErrorsCritical (1.1 h)resolved
SquarespaceSite loading issuesCritical (1.3 h)resolved
IterablePartial API OutageMajor (4.8 h)resolved
MongoDB AtlasAtlas App Services and Device Sync: Partial outage for some Triggers and Device Sync customersMajor (42 min)resolved
WizNorth America based customers might experience intermittent login failureMajor (8.9 h)resolved
Jupyter (Anaconda)anaconda.cloud - Some channels degradedMajor (5.5 h)resolved
TwilioSIP Domain List Data Cannot be Retrieved in the ConsoleMajor (6.0 h)resolved
MixpanelErrors loading Mixpanel.comMajor (2.5 h)resolved
ContentstackContentstack - AWS NA - CDN performance ImpactMajor (1.6 h)resolved
MixpanelElevated errors loading report for projects in the EUMinor (1.9 h)resolved
SinchDelivery Issue Philippines - SmartMinor (17 h)resolved
XeroGlobal: Hubdoc - Degraded performanceMinor (37 min)resolved
Scaleway[COCKPIT] Cockpit Grafana are unavailableMinor (5 min)resolved
MixpanelElevated errors loading report for projects in the EUMinor (7.5 h)resolved
GitHub CopilotIncident with ActionsMinor (13 min)resolved
GitHubIncident with ActionsMinor (13 min)resolved
SquarespaceConnectivity IssuesMinor (54 min)resolved
BandwidthBandwidth Dashboard- User ManagementMinor (57 min)resolved
GorgiasSupport Performance Overview data may not be update-to-dateMinor (6.3 h)resolved
TwilioSMS Delivery Delays to Tele2 Network in KazakhstanMinor (5.1 h)resolved
VonageMTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networksMinor (13 h)resolved
XeroGlobal: Hubdoc - Delay in emailed documents being processedMinor (1.4 h)resolved
SnykReporting PDF export not working for some usersMinor (1.5 h)resolved
VonageKazakhstan SMS - Degradation affecting Beeline Tele2Minor (11 h)resolved
SinchDelivery Issue Singapore - SingTelMinor (5.7 h)resolved
VonageUSA SMS - Delivery degradation on a subset of short codes towards AT&TMinor (7.7 h)resolved
TwilioIssues With Toll-free Verification Status Change Webhooks in Event StreamsMinor (2.7 h)resolved
BandwidthInbound Identity Headers IncidentMinor (6.3 h)resolved
Twilio500 Errors in the Console After Completing Payments SuccessfullyMinor (46 h)resolved
ScalewayChat and call disruption.Minor (18 h)resolved
PendoWebhook Delivery DelaysMinor (40 min)resolved
LaunchDarklyElevated polling SDK endpoints, API and LaunchDarkly App Error affecting a small subset of NA requests.Minor (3.7 h)resolved
Scaleway[Billing]- credit card addition fails, returning error 400Minor (15 h)resolved
GitHub CopilotIncident with CodespacesMinor (44 min)resolved
GitHubIncident with CodespacesMinor (44 min)resolved
TwilioSMS Delivery Delays to Movilnet Network in VenezuelaMinor (4.0 h)resolved
SubstackHomepage down for some visitorsMinor (27 min)resolved
PyPI (Python Infrastructure)Reports of failed connections from us-east-2Minor (1.6 h)resolved
New RelicDelays for Data Processing in US RegionMinor (1.0 h)resolved
SegmentScheduled Maintenance on Email NotificationsMinor (59 min)resolved
LaunchDarklyMissing 2023-Sept-14 CMAU and SMAU from LaunchDarkly UINo impact listed (15 h)resolved
HotjarGoing to next Recording results in a blank pageNo impact listed (1.2 h)resolved
TypeformResolved - Typeform Builder - Degraded.No impact listed (0 min)resolved
HubSpotMultiple HubSpot processes including logins and page loads is currently delayed for all customersNo impact listed (31 min)resolved
BandwidthAdditional 4470 Errors for Outbound MMSNo impact listed (0 min)resolved

Still open from earlier days 18

VendorIncidentImpactStartedResolvedStatus
Scaleway[SAN] instabilities on san-hdd-1.rpn.online.netMajor (6 d)resolved
ConfluentPartial availability impact in Azure West US 2 and East US 2 regions in Confluent cloud clustersMajor (7 d)resolved
VantaSubset of AWS related tests showing inaccurate test resultsMajor (16 d)resolved
AmplitudeDegradation across most servicesMajor (29 h)resolved
GitHub CopilotIncident with Issues, API Requests and Git OperationsMajor (7.5 h)resolved
GitHubIncident with Issues, API Requests and Git OperationsMajor (7.5 h)resolved
MongoDB AtlasUsers of Atlas Data Federation and Online Archive may have connection failures in AWS/ap-south-1Major (3.1 h)resolved
VantaSubset of AWS related tests showing inaccurate test resultsMinor (23 d)resolved
VonageUnited Kingdom SMS - Degradation for SMS affecting Lycamobile network towards a subset of our Long Virtual NumbersMinor (6 d)resolved
TwilioSMS Delivery Delays to Moov Network in GabonMinor (37 h)resolved
SnykSome functions degraded for users with Group Admin rolesMinor (3 d)resolved
TwilioSMS Delivery Delays to Rogers and Telus Networks in CanadaMinor (8.7 h)resolved
VonageBurkina Faso SMS - Degradation towards OrangeMinor (3.0 h)resolved
TwilioSMS Delivery Delays to Orange Network in Burkina FasoMinor (4.7 h)resolved
XeroGlobal: Reporting - Report packs - Unable to export if note addedMinor (6.2 h)resolved
VonageVideo API Session monitoring event issueMinor (2.7 h)resolved
VantaDegraded performance with Personio IntegrationMinor (20 h)resolved
MakeData Store application IssueNo impact listed (6 d)resolved

Maintenance 14

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] [ANNOUNCEMENT] Sinch activity for whitelisting IP – **ONLY FOR TWW CUSTOMERS**Maintenance (24 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-MobileMaintenance (10.0 h)resolved
Sinch[Scheduled] External Maintenance - T-Mobile - USMaintenance (6.0 h)resolved
Twilio[Scheduled] France Voice Carrier Partner MaintenanceMaintenance (1.0 h)resolved
Vonage[Scheduled] USA SMS - Emergency Maintenance affecting T-MobileMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner Maintenance - AT&TMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Global Data Center Maintenance - New YorkMaintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] US-East (Newark) Object StorageMaintenance (6.0 h)resolved
Stytch Scheduled maintenance in our Test environmentMaintenance (5 min)completed
StytchScheduled maintenance in our Test environmentMaintenance (1.0 h)completed
Twilio[Scheduled] Russia SMS Carrier Maintenance - MotivMaintenance (3.0 h)resolved
Dropbox Sign[Scheduled] Dropbox Sign Product UpdateMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2Maintenance (4.0 h)resolved
Klaviyo[Scheduled] Profiles MaintenanceMaintenance (2.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Ashby, Squarespace, Iterable, MongoDB Atlas, Wiz, Jupyter (Anaconda), Twilio, Mixpanel, Contentstack, Sinch, Xero, Scaleway.

Cite this

45 vendor-reported incidents started on 2023-09-20 (UTC) across 27 vendors, 9 labelled major or critical by the vendor.

Title
Outages on September 20, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-09-20

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