Xero: Global: Hubdoc - Delay in emailed documents being processed
Timeline of updates
- resolved
Our team has resolved the issue where documents uploaded to Hubdoc via email were not being processed. This issue related to a misconfiguration in our system which our product team implemented a fix for. There may be a short delay whilst documents are processed. We apologise for any inconvenience this has caused.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Xero, started 2023-09-20 15:35 UTC, resolved after 1.4 h, 1 update(s).
- Title
- Global: Hubdoc - Delay in emailed documents being processed
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/znyf7cd94ppn
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