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Twilio: 500 Errors in the Console After Completing Payments Successfully

MinorStatus: resolvedStarted Resolved (46 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue with billing for a subset of customers has been resolved, and customers no longer see 500 errors in the Console after completing payments successfully through different payment methods. Service is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-20 17:53 UTC, resolved after 46 h, 1 update(s).

Title
500 Errors in the Console After Completing Payments Successfully
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f

Twilio profileRecent Twilio incidentsAll outages on September 20, 2023Twilio in September 2023MarkdownJSON