# Twilio: 500 Errors in the Console After Completing Payments Successfully

> Twilio status incident “500 Errors in the Console After Completing Payments Successfully” on 2023-09-20: impact minor (vendor’s label), 46 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f
Last updated: 2023-09-22T15:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-20 17:53 UTC · Resolved: 2023-09-22 15:25 UTC · Duration: 46 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/mvxzt1nmy77f](https://status.twilio.com/incidents/mvxzt1nmy77f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-22 15:25 UTC: The issue with billing for a subset of customers has been resolved, and customers no longer see 500 errors in the Console after completing payments successfully through different payment methods. Service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-20 17:53 UTC, resolved after 46 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f
- Citation: Twilio, “500 Errors in the Console After Completing Payments Successfully” (2023-09-20 17:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f (CC BY 4.0).
- Markdown link: `[Twilio: 500 Errors in the Console After Completing Payments Successfully (2023-09-20)](https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f)`


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Canonical: https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f · Markdown: https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mvxzt1nmy77f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:04:16.103Z