CompaniesMongoDB AtlasMonthly reportsSeptember 2023
MongoDB Atlas in September 2023: incidents, uptime and changes
Vendor-reported outage time 11 h 48 min, incident time 19 h 53 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4 · Minor 3 · No impact listed 2
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Pages on cloud.mongodb.com failing to load | Critical | 38 min | resolved | 09-28 | |
| Azure Capacity Issues | Major | 3.7 h | resolved | 09-11 | |
| Users of Atlas Data Federation and Online Archive may have connection failures in AWS/ap-south-1 | Major | 3.1 h | resolved | 09-19 | |
| Atlas App Services and Device Sync: Partial outage for some Triggers and Device Sync customers | Major | 42 min | resolved | 09-20 | |
| Atlas Data Federation Query Failures | Major | 3.6 h | resolved | 09-29 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| MongoDB Atlas Serverless: some serverless instances are not accessible in GCP US Central and AWS US East 1 | No impact listed | 0 min | resolved | 09-05 | |
| Atlas Cluster Operations Delayed | Minor | 3.2 h | resolved | 09-13 | |
| MongoDB Atlas: Networking issues in AWS us-east-1, us-west-2 | No impact listed | 16 h | resolved | 09-18 | |
| Atlas App Services: Some users are experiencing issues logging into the UI | Minor | 1.9 h | resolved | 09-21 | |
| Users of Atlas Data Federation and App Services may observe an increase in query failure rate with queries that target Atlas clusters. | Minor | 3.7 h | resolved | 09-28 |
Cite this
MongoDB Atlas posted 10 status incidents in September 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MongoDB Atlas in September 2023
- Vendor
- MongoDB Atlas
- Date
- URL
- https://rewindex.com/company/mongodb-atlas/2023/09