# MongoDB Atlas in September 2023: incidents, uptime and changes

> MongoDB Atlas in September 2023: 10 incidents on its status page (5 major or critical), 98.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 10 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4, minor 3, none 2
- Uptime (vendor-reported): 98.36% free of major/critical incidents, 97.23% free of any incident; outage time 11 h 48 min, incident time 19 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/mongodb-atlas/2023/08.md) · Next: [October 2023](https://rewindex.com/company/mongodb-atlas/2023/10.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Pages on cloud.mongodb.com failing to load](https://rewindex.com/company/mongodb-atlas/incidents/vz9dj3ft589j.md) | critical | 2023-09-28 22:13 UTC | 2023-09-28 22:51 UTC | 38 min | resolved |
| [Azure Capacity Issues](https://rewindex.com/company/mongodb-atlas/incidents/07j99m802zxj.md) | major | 2023-09-11 14:18 UTC | 2023-09-11 18:02 UTC | 3.7 h | resolved |
| [Users of Atlas Data Federation and Online Archive may have connection failures in AWS/ap-south-1](https://rewindex.com/company/mongodb-atlas/incidents/88bghtj3cn5z.md) | major | 2023-09-19 21:08 UTC | 2023-09-20 00:16 UTC | 3.1 h | resolved |
| [Atlas App Services and Device Sync: Partial outage for some Triggers and Device Sync customers](https://rewindex.com/company/mongodb-atlas/incidents/rvjkzdlbhhhh.md) | major | 2023-09-20 17:36 UTC | 2023-09-20 18:18 UTC | 42 min | resolved |
| [Atlas Data Federation Query Failures](https://rewindex.com/company/mongodb-atlas/incidents/bxjqx59809bt.md) | major | 2023-09-29 12:26 UTC | 2023-09-29 16:02 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Atlas Serverless: some serverless instances are not accessible in GCP US Central and AWS US East 1](https://rewindex.com/company/mongodb-atlas/incidents/5b41br32xhq4.md) | none | 2023-09-05 20:00 UTC | 2023-09-05 20:00 UTC | 0 min | resolved |
| [Azure Capacity Issues](https://rewindex.com/company/mongodb-atlas/incidents/07j99m802zxj.md) | major | 2023-09-11 14:18 UTC | 2023-09-11 18:02 UTC | 3.7 h | resolved |
| [Atlas Cluster Operations Delayed](https://rewindex.com/company/mongodb-atlas/incidents/12cgdgslf677.md) | minor | 2023-09-13 22:42 UTC | 2023-09-14 01:54 UTC | 3.2 h | resolved |
| [MongoDB Atlas: Networking issues in AWS us-east-1, us-west-2](https://rewindex.com/company/mongodb-atlas/incidents/vp0ls9tzst55.md) | none | 2023-09-18 20:28 UTC | 2023-09-19 12:16 UTC | 16 h | resolved |
| [Users of Atlas Data Federation and Online Archive may have connection failures in AWS/ap-south-1](https://rewindex.com/company/mongodb-atlas/incidents/88bghtj3cn5z.md) | major | 2023-09-19 21:08 UTC | 2023-09-20 00:16 UTC | 3.1 h | resolved |
| [Atlas App Services and Device Sync: Partial outage for some Triggers and Device Sync customers](https://rewindex.com/company/mongodb-atlas/incidents/rvjkzdlbhhhh.md) | major | 2023-09-20 17:36 UTC | 2023-09-20 18:18 UTC | 42 min | resolved |
| [Atlas App Services: Some users are experiencing issues logging into the UI](https://rewindex.com/company/mongodb-atlas/incidents/r8n75bgw8s9y.md) | minor | 2023-09-21 16:36 UTC | 2023-09-21 18:27 UTC | 1.9 h | resolved |
| [Users of Atlas Data Federation and App Services may observe an increase in query failure rate with queries that target Atlas clusters.](https://rewindex.com/company/mongodb-atlas/incidents/4ps25dwkbvx8.md) | minor | 2023-09-28 19:12 UTC | 2023-09-28 22:52 UTC | 3.7 h | resolved |
| [Pages on cloud.mongodb.com failing to load](https://rewindex.com/company/mongodb-atlas/incidents/vz9dj3ft589j.md) | critical | 2023-09-28 22:13 UTC | 2023-09-28 22:51 UTC | 38 min | resolved |
| [Atlas Data Federation Query Failures](https://rewindex.com/company/mongodb-atlas/incidents/bxjqx59809bt.md) | major | 2023-09-29 12:26 UTC | 2023-09-29 16:02 UTC | 3.6 h | resolved |

## Cite this

MongoDB Atlas posted 10 status incidents in September 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2023/09
- Citation: MongoDB Atlas, “MongoDB Atlas in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2023/09 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in September 2023 (2023-09-01)](https://rewindex.com/company/mongodb-atlas/2023/09)`


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Canonical: https://rewindex.com/company/mongodb-atlas/2023/09 · Markdown: https://rewindex.com/company/mongodb-atlas/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:54.968Z