MongoDB Atlas: MongoDB Atlas Serverless: some serverless instances are not accessible in GCP US Central and AWS US East 1

No impact listedStatus: resolvedStarted 2023-09-05 20:00 UTCResolved 2023-09-05 20:00 UTC (0 min)1 updatestatus.mongodb.com

Timeline of updates

resolved2023-09-05 20:00 UTC
At 20:07 UTC on 09/05/2023, Atlas engineers received reports of connection problems affecting some serverless instances in GCP US Central and AWS US East 1. The root cause was quickly identified as a configuration problem that affected less than 1% of serverless instances in those regions. The configuration problem was fixed at 03:28 UTC on 09/06/2023. The incident was fully resolved at 03:39 UTC on 09/06/2023. We will be publishing a full postmortem, along with plans for preventative measures soon.

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2023-09-05 20:00 UTC, resolved after 0 min, 1 update(s).

Title: MongoDB Atlas Serverless: some serverless instances are not accessible in GCP US Central and AWS US East 1
Vendor: MongoDB Atlas
Date: 2023-09-05 20:00 UTC
URL: https://rewindex.com/company/mongodb-atlas/incidents/5b41br32xhq4

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