Outages by day / September 11, 2023
Outages on September 11, 2023 UTC day 2023-09-11 (Sep 11, 2023, 00:00 to Sep 11, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← September 10, 2023 All days September 12, 2023 → 31 incidents started
8 labelled major or critical
21 vendors with a new incident
14 still open from earlier days
By vendor label: 22 maintenance
Incidents started this day 31 Vendor Incident Impact Started Resolved Status UK: VAT - Error message when trying to access return 08:29 09:00 (31 min) resolved H HeapHeap app is not loading 17:31 17:42 (11 min) resolved L Logz.ioLogz.io Application is not available 19:11 21:32 (2.4 h) resolved P PendoLogin functionality for Feedback for internal users is experiencing an outage (US only) 11:28 12:42 (1.2 h) resolved Azure Capacity Issues 14:18 18:02 (3.7 h) resolved EU West - Issues with Prometheus Read/Write Actions 14:51 17:51 (3.0 h) resolved [Webhosting]- slowness of classic mail operations 17:19 Sep 12, 2023, 10:31 (17 h) resolved B BandwidthBandwidth International Market Impairment - Brazil - Manaus 21:51 Sep 12, 2023, 13:36 (16 h) resolved S SinchCustomer Support - Ticketing System 06:45 09:21 (2.6 h) resolved Last seen data in chart, subscriber lists, and other dashboard features missing for part of September 10th 2023 07:36 Sep 12, 2023, 02:00 (18 h) resolved [DBaaS] - Instabilities issue on RDB PAR 08:16 Sep 21, 2023, 14:03 (10 d) resolved [ELEMENTS] - Slow operations on block cluster in par1 08:57 Sep 21, 2023, 13:59 (10 d) resolved T TwilioPotential Issue with Phone Number Porting 12:39 23:36 (11 h) resolved Temporary Data Ingestion Delay 12:40 13:22 (42 min) resolved T TwilioSMS Delivery Delays To MTN Network in Ghana 13:42 16:38 (2.9 h) resolved T TwilioMissing X-Twilio-Signature on Status Callbacks 15:06 Sep 12, 2023, 16:25 (25 h) resolved Events in us-cal-1 are delayed or failing to process 15:30 20:33 (5.0 h) resolved Degraded performance on the Website 16:35 16:43 (8 min) resolved False positive on McAfee for windows binary 16:46 Sep 12, 2023, 17:16 (25 h) resolved Alert Irregularities in US and EU Regions 18:30 22:29 (4.0 h) resolved Delayed monitor notifications & metrics graphing issues 18:47 Sep 12, 2023, 02:13 (7.4 h) resolved S SegmentAnalytics and Metrics performance may be delayed or fail to load 20:04 Sep 12, 2023, 01:31 (5.5 h) resolved T TwilioActive Phone Numbers Page Fails to Load in IE1 and AU1 Regions 20:50 22:41 (1.9 h) resolved T TwilioConsole Pages and API Keys Fail to Load for Some Users 21:00 Sep 12, 2023, 00:45 (3.8 h) resolved Reported issues loading Made in Webflow showcased site listings 21:50 22:07 (17 min) resolved T TwilioOn Call Engineers are Investigating 07:07 07:36 (29 min) resolved H HarnessIncreased loadtime for Perspectives 15:04 16:30 (1.4 h) resolved B BandwidthBandwidth Dashboard (US & CA) Incident 15:36 15:36 (0 min) resolved G GorgiasDelay in processing incoming messages 15:47 18:11 (2.4 h) resolved Partial outage of Data Proxy in eu-central-1 17:12 17:12 (0 min) resolved T TwilioIssue with Multiple Products Twilio products 20:43 20:43 (0 min) resolved
Still open from earlier days 14 Vendor Incident Impact Started Resolved Status [BareMetal] - Network operation are not available on Dedibox servers and Elastic Metal Sep 5, 2023, 10:37 Sep 21, 2023, 12:13 (16 d) resolved [TEM]- Microsoft Blacklist Sep 5, 2023, 16:50 Sep 21, 2023, 13:42 (16 d) resolved Call History not updated Sep 7, 2023, 07:42 Sep 12, 2023, 12:14 (5 d) resolved G GorgiasSome instagram replies are received as new tickets Sep 7, 2023, 09:04 Sep 26, 2023, 09:15 (19 d) resolved T TwilioCall Failures to China Phone Numbers Sep 8, 2023, 06:40 13:01 (3 d) resolved [DC5]-Switch down-Room 1-Rack 11 Sep 8, 2023, 07:31 Sep 21, 2023, 12:19 (13 d) resolved [DC5] - Switch down Room 1 Rack c69 Sep 8, 2023, 10:29 Sep 21, 2023, 12:19 (13 d) resolved P PineconeMetrics unavailable in us-east-1-aws Sep 8, 2023, 20:35 13:16 (3 d) resolved Telephony Availability Sep 10, 2023, 03:07 Sep 12, 2023, 20:12 (3 d) resolved S SinchDelivery issue - Bolivia - Entel Sep 10, 2023, 04:40 03:59 (23 h) resolved Bolivia SMS - Delivery degradation towards Entel Network Sep 10, 2023, 04:50 05:14 (24 h) resolved [PAR3 WAW2 AMS3] - Difficulties to create new instance Sep 10, 2023, 08:50 Sep 21, 2023, 13:32 (11 d) resolved T TwilioSMS Delivery Delays to Entel PCS in Bolivia Sep 10, 2023, 17:19 06:22 (13 h) resolved S StitchShopify API Errors Sep 8, 2023, 22:14 15:14 (3 d) resolved
Maintenance 22 Vendor Incident Impact Started Resolved Status T Twilio[Scheduled] Saudi Arabia SMS Carrier Maintenance - Zain 02:01 06:01 (4.0 h) resolved A Aptible[Scheduled] Maintenance for us-west-1 and ap-southeast-1 regions. 03:00 03:24 (24 min) resolved B Bandwidth[Scheduled] Messaging Maintenance - MMS/SMS 04:00 Sep 15, 2023, 18:00 (5 d) resolved [Scheduled] Service Provider Urgent Maintenance — Monday, September 11th 2023 04:00 06:01 (2.0 h) resolved D Dialpad[Scheduled] Unplanned maintenance scheduled for Notification Services 04:00 06:01 (2.0 h) resolved [Scheduled] [Urgent] MT1 cluster maintenance 04:00 06:01 (2.0 h) resolved S Sinch[Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number #PCRSDI-10652 05:00 10:00 (5.0 h) resolved [Scheduled] [k8s] Replacing node pools running with docker Container Runtime Interface 06:00 14:25 (8.4 h) resolved [Scheduled] Maintenance on Plivo PHLO Cluster 07:30 08:30 (1.0 h) resolved [Scheduled] Heroku integration maintenance 18:00 18:20 (20 min) resolved [Scheduled] Russia SMS - Planned maintenance affecting Tele2 20:00 Sep 12, 2023, 00:00 (4.0 h) resolved [Scheduled] Romania SMS - Planned maintenance affecting Orange network 20:00 21:02 (1.0 h) resolved T Twilio[Scheduled] United Kingdom Messaging Carrier Maintenance - Hutchison 3G UK Ltd 21:01 Sep 12, 2023, 05:01 (8.0 h) resolved S Sinch[Scheduled] External Maintenance - United Kingdom - 3UK 22:01 Sep 12, 2023, 06:00 (8.0 h) resolved T Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK 22:01 Sep 12, 2023, 05:01 (7.0 h) resolved T Twilio[Scheduled] Belarus SMS Carrier Maintenance - A1, MTS, Life 22:01 Sep 12, 2023, 03:00 (5.0 h) resolved [Scheduled] United Kingdom SMS - Planned maintenance affecting 3UK 22:01 Sep 12, 2023, 06:00 (8.0 h) resolved [Scheduled] Belarus SMS - Planned maintenance affecting Network Beltelecom 22:01 Sep 12, 2023, 03:00 (5.0 h) resolved T Twilio[Scheduled] Serbia SMS Carrier Maintenance - MTS 23:00 Sep 12, 2023, 04:00 (5.0 h) resolved T Twilio[Scheduled] Ukraine SMS Carrier Maintenance - Lifecell 23:00 Sep 12, 2023, 03:00 (4.0 h) resolved [Scheduled] Ukraine SMS - Planned maintenance affecting Network Astelit 23:00 Sep 12, 2023, 03:00 (4.0 h) resolved [Scheduled] Ukraine SMS - Planned maintenance affecting Network Lifecell 23:00 Sep 12, 2023, 03:00 (4.0 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero , Heap , Logz.io , Pendo , MongoDB Atlas , Grafana Cloud , Scaleway , Bandwidth , Sinch , RevenueCat , Twilio , Mixpanel .
Cite this 31 vendor-reported incidents started on 2023-09-11 (UTC) across 21 vendors, 8 labelled major or critical by the vendor.
Title Outages on September 11, 2023 Vendor Rewindex daily outage roundup Date 2023-09-11 00:00 UTC URL https://rewindex.com/outages/2023-09-11 Copy citation Copy markdown link