# Outages on September 11, 2023 (UTC)

> 31 incidents started on September 11, 2023 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Xero, Heap, Logz.io); 14 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2023-09-11
Last updated: 2023-09-18T08:57:00Z

- Incidents started: 31 (major/critical: 8, other: 23) across 21 vendors
- Still open from earlier days: 14 · Maintenance windows: 22 · Detected outage events: 0
- By vendor impact label: critical 3, major 5, minor 17, none 6
- Previous day with incidents: [2023-09-10](https://rewindex.com/outages/2023-09-10.md) · Next: [2023-09-12](https://rewindex.com/outages/2023-09-12.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [UK: VAT - Error message when trying to access return](https://rewindex.com/company/xero/incidents/hmd27bdw1785.md) | critical | 2023-09-11 08:29 UTC | 2023-09-11 09:00 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap app is not loading](https://rewindex.com/company/heap/incidents/bjlhmj6tqn60.md) | critical | 2023-09-11 17:31 UTC | 2023-09-11 17:42 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Logz.io Application is not available](https://rewindex.com/company/logz-io/incidents/9ggzyfzdq2d8.md) | critical | 2023-09-11 19:11 UTC | 2023-09-11 21:32 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Login functionality for Feedback for internal users is experiencing an outage (US only)](https://rewindex.com/company/pendo/incidents/48gqjlkb3ft0.md) | major | 2023-09-11 11:28 UTC | 2023-09-11 12:42 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Azure Capacity Issues](https://rewindex.com/company/mongodb-atlas/incidents/07j99m802zxj.md) | major | 2023-09-11 14:18 UTC | 2023-09-11 18:02 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [EU West - Issues with Prometheus Read/Write Actions](https://rewindex.com/company/grafana-cloud/incidents/nj4vs0v8dqfz.md) | major | 2023-09-11 14:51 UTC | 2023-09-11 17:51 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\]- slowness of classic mail operations](https://rewindex.com/company/scaleway/incidents/fbdp62mdx7nl.md) | major | 2023-09-11 17:19 UTC | 2023-09-12 10:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth International Market Impairment - Brazil - Manaus](https://rewindex.com/company/bandwidth/incidents/vg2bf7k6ws4s.md) | major | 2023-09-11 21:51 UTC | 2023-09-12 13:36 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/3kd00cg8j3zl.md) | minor | 2023-09-11 06:45 UTC | 2023-09-11 09:21 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Last seen data in chart, subscriber lists, and other dashboard features missing for part of September 10th 2023](https://rewindex.com/company/revenuecat/incidents/r2z4hz1tfx0s.md) | minor | 2023-09-11 07:36 UTC | 2023-09-12 02:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DBaaS\] - Instabilities issue on RDB PAR](https://rewindex.com/company/scaleway/incidents/wr3ws453fsgb.md) | minor | 2023-09-11 08:16 UTC | 2023-09-21 14:03 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[ELEMENTS\] - Slow operations on block cluster in par1](https://rewindex.com/company/scaleway/incidents/zjgvxhqhhn1d.md) | minor | 2023-09-11 08:57 UTC | 2023-09-21 13:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Potential Issue with Phone Number Porting](https://rewindex.com/company/twilio/incidents/xs1qxm1krd9p.md) | minor | 2023-09-11 12:39 UTC | 2023-09-11 23:36 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion Delay](https://rewindex.com/company/mixpanel/incidents/xgl1kpnr61pb.md) | minor | 2023-09-11 12:40 UTC | 2023-09-11 13:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To MTN Network in Ghana](https://rewindex.com/company/twilio/incidents/5zzgc4hhcv7b.md) | minor | 2023-09-11 13:42 UTC | 2023-09-11 16:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Missing X-Twilio-Signature on Status Callbacks](https://rewindex.com/company/twilio/incidents/f1mst20gcvpf.md) | minor | 2023-09-11 15:06 UTC | 2023-09-12 16:25 UTC | resolved |
| [ngrok](https://rewindex.com/company/ngrok.md) | [Events in us-cal-1 are delayed or failing to process](https://rewindex.com/company/ngrok/incidents/d4p2dn5crdnf.md) | minor | 2023-09-11 15:30 UTC | 2023-09-11 20:33 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Degraded performance on the Website](https://rewindex.com/company/bitrise/incidents/m1lbykbbg6jp.md) | minor | 2023-09-11 16:35 UTC | 2023-09-11 16:43 UTC | resolved |
| [ngrok](https://rewindex.com/company/ngrok.md) | [False positive on McAfee for windows binary](https://rewindex.com/company/ngrok/incidents/p3qqq01gd5kp.md) | minor | 2023-09-11 16:46 UTC | 2023-09-12 17:16 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alert Irregularities in US and EU Regions](https://rewindex.com/company/new-relic/incidents/scgjv6ld3f0s.md) | minor | 2023-09-11 18:30 UTC | 2023-09-11 22:29 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed monitor notifications & metrics graphing issues](https://rewindex.com/company/datadog/incidents/767nqf71jn93.md) | minor | 2023-09-11 18:47 UTC | 2023-09-12 02:13 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Analytics and Metrics performance may be delayed or fail to load](https://rewindex.com/company/segment/incidents/5971ylx663ms.md) | minor | 2023-09-11 20:04 UTC | 2023-09-12 01:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions](https://rewindex.com/company/twilio/incidents/vf7k72m763n3.md) | minor | 2023-09-11 20:50 UTC | 2023-09-11 22:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console Pages and API Keys Fail to Load for Some Users](https://rewindex.com/company/twilio/incidents/d807x0r52yjt.md) | minor | 2023-09-11 21:00 UTC | 2023-09-12 00:45 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Reported issues loading Made in Webflow showcased site listings](https://rewindex.com/company/webflow/incidents/9ybg2vy565zb.md) | minor | 2023-09-11 21:50 UTC | 2023-09-11 22:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/z5kq9nh1p5g8.md) | none | 2023-09-11 07:07 UTC | 2023-09-11 07:36 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Increased loadtime for Perspectives](https://rewindex.com/company/harness/incidents/yc73cf5fcc55.md) | none | 2023-09-11 15:04 UTC | 2023-09-11 16:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard (US & CA) Incident](https://rewindex.com/company/bandwidth/incidents/9rcndzffddyt.md) | none | 2023-09-11 15:36 UTC | 2023-09-11 15:36 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Delay in processing incoming messages](https://rewindex.com/company/gorgias/incidents/jbz9thymrclx.md) | none | 2023-09-11 15:47 UTC | 2023-09-11 18:11 UTC | resolved |
| [Prisma](https://rewindex.com/company/prisma.md) | [Partial outage of Data Proxy in eu-central-1](https://rewindex.com/company/prisma/incidents/x738g9c48ctm.md) | none | 2023-09-11 17:12 UTC | 2023-09-11 17:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue with Multiple Products Twilio products](https://rewindex.com/company/twilio/incidents/1y0yh5g1mtyv.md) | none | 2023-09-11 20:43 UTC | 2023-09-11 20:43 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[BareMetal\] - Network operation are not available on Dedibox servers and Elastic Metal](https://rewindex.com/company/scaleway/incidents/n8m4r6nftqlc.md) | minor | 2023-09-05 10:37 UTC | 2023-09-21 12:13 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[TEM\]- Microsoft Blacklist](https://rewindex.com/company/scaleway/incidents/yhlqdsr7yyjq.md) | minor | 2023-09-05 16:50 UTC | 2023-09-21 13:42 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Call History not updated](https://rewindex.com/company/aircall/incidents/f706lg8mdz4h.md) | minor | 2023-09-07 07:42 UTC | 2023-09-12 12:14 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Some instagram replies are received as new tickets](https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff.md) | minor | 2023-09-07 09:04 UTC | 2023-09-26 09:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to China Phone Numbers](https://rewindex.com/company/twilio/incidents/77zpq9p4lcs8.md) | minor | 2023-09-08 06:40 UTC | 2023-09-11 13:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\]-Switch down-Room 1-Rack 11](https://rewindex.com/company/scaleway/incidents/cj7kh1v1qwwd.md) | minor | 2023-09-08 07:31 UTC | 2023-09-21 12:19 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] - Switch down Room 1 Rack c69](https://rewindex.com/company/scaleway/incidents/47c0hgxw504s.md) | minor | 2023-09-08 10:29 UTC | 2023-09-21 12:19 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [Metrics unavailable in us-east-1-aws](https://rewindex.com/company/pinecone/incidents/xgqtsrh28scm.md) | minor | 2023-09-08 20:35 UTC | 2023-09-11 13:16 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Telephony Availability](https://rewindex.com/company/akamai/incidents/7np8b3sgyvx9.md) | minor | 2023-09-10 03:07 UTC | 2023-09-12 20:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issue - Bolivia - Entel](https://rewindex.com/company/sinch/incidents/kdfz5hklc9x5.md) | minor | 2023-09-10 04:40 UTC | 2023-09-11 03:59 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Bolivia SMS - Delivery degradation towards Entel Network](https://rewindex.com/company/vonage/incidents/gqgrphfhjpz9.md) | minor | 2023-09-10 04:50 UTC | 2023-09-11 05:14 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[PAR3 WAW2 AMS3\] - Difficulties to create new instance](https://rewindex.com/company/scaleway/incidents/mr99vq1g8zs9.md) | minor | 2023-09-10 08:50 UTC | 2023-09-21 13:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Entel PCS in Bolivia](https://rewindex.com/company/twilio/incidents/cjln101gwn8x.md) | minor | 2023-09-10 17:19 UTC | 2023-09-11 06:22 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Shopify API Errors](https://rewindex.com/company/stitch/incidents/y12ypn6sxjbs.md) | none | 2023-09-08 22:14 UTC | 2023-09-11 15:14 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Saudi Arabia SMS Carrier Maintenance - Zain](https://rewindex.com/company/twilio/incidents/6xkkp962glgr.md) | maintenance | 2023-09-11 02:01 UTC | 2023-09-11 06:01 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Maintenance for us-west-1 and ap-southeast-1 regions.](https://rewindex.com/company/aptible/incidents/zdd2s27q9tg4.md) | maintenance | 2023-09-11 03:00 UTC | 2023-09-11 03:24 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/n16dblcbbqnv.md) | maintenance | 2023-09-11 04:00 UTC | 2023-09-15 18:00 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [\[Scheduled\] Service Provider Urgent Maintenance — Monday, September 11th 2023](https://rewindex.com/company/aircall/incidents/5kbtpyss1c79.md) | maintenance | 2023-09-11 04:00 UTC | 2023-09-11 06:01 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [\[Scheduled\] Unplanned maintenance scheduled for Notification Services](https://rewindex.com/company/dialpad/incidents/pyzwnqgb6tjk.md) | maintenance | 2023-09-11 04:00 UTC | 2023-09-11 06:01 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [\[Scheduled\] \[Urgent\] MT1 cluster maintenance](https://rewindex.com/company/pusher/incidents/25kysx2q47cq.md) | maintenance | 2023-09-11 04:00 UTC | 2023-09-11 06:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10652](https://rewindex.com/company/sinch/incidents/vsfssf888wvr.md) | maintenance | 2023-09-11 05:00 UTC | 2023-09-11 10:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[k8s\] Replacing node pools running with docker Container Runtime Interface](https://rewindex.com/company/scaleway/incidents/1fhb4wypyphx.md) | maintenance | 2023-09-11 06:00 UTC | 2023-09-11 14:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Maintenance on Plivo PHLO Cluster](https://rewindex.com/company/plivo/incidents/c2xpmvpccz5c.md) | maintenance | 2023-09-11 07:30 UTC | 2023-09-11 08:30 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [\[Scheduled\] Heroku integration maintenance](https://rewindex.com/company/sentry/incidents/xlcnp016lbbw.md) | maintenance | 2023-09-11 18:00 UTC | 2023-09-11 18:20 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/64q5xhhf9yc7.md) | maintenance | 2023-09-11 20:00 UTC | 2023-09-12 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Romania SMS - Planned maintenance affecting Orange network](https://rewindex.com/company/vonage/incidents/wy1l3xcj24yg.md) | maintenance | 2023-09-11 20:00 UTC | 2023-09-11 21:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Messaging Carrier Maintenance - Hutchison 3G UK Ltd](https://rewindex.com/company/twilio/incidents/ggt7ytzhnfp0.md) | maintenance | 2023-09-11 21:01 UTC | 2023-09-12 05:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - United Kingdom - 3UK](https://rewindex.com/company/sinch/incidents/4nflr5h95hvw.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK](https://rewindex.com/company/twilio/incidents/jgrcdvhf6yr0.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 05:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Belarus SMS Carrier Maintenance - A1, MTS, Life](https://rewindex.com/company/twilio/incidents/c8y3nb0gdbb1.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 03:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] United Kingdom SMS - Planned maintenance affecting 3UK](https://rewindex.com/company/vonage/incidents/9703j0h3kk9n.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 06:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Belarus SMS - Planned maintenance affecting Network Beltelecom](https://rewindex.com/company/vonage/incidents/0sl49bsksmcy.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Serbia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/cwm2w7b0rmnm.md) | maintenance | 2023-09-11 23:00 UTC | 2023-09-12 04:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Ukraine SMS Carrier Maintenance - Lifecell](https://rewindex.com/company/twilio/incidents/j2fv54dc5k4m.md) | maintenance | 2023-09-11 23:00 UTC | 2023-09-12 03:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Ukraine SMS - Planned maintenance affecting Network Astelit](https://rewindex.com/company/vonage/incidents/k181ztm3gplf.md) | maintenance | 2023-09-11 23:00 UTC | 2023-09-12 03:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Ukraine SMS - Planned maintenance affecting Network Lifecell](https://rewindex.com/company/vonage/incidents/w98xdn6vn8qh.md) | maintenance | 2023-09-11 23:00 UTC | 2023-09-12 03:00 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2023-09-11 (UTC) across 21 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2023-09-11
- Citation: Rewindex daily outage roundup, “Outages on September 11, 2023” (2023-09-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2023-09-11 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 11, 2023 (2023-09-11)](https://rewindex.com/outages/2023-09-11)`


---
Canonical: https://rewindex.com/outages/2023-09-11 · Markdown: https://rewindex.com/outages/2023-09-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:25.245Z