Companies / Stitch / incidents

Stitch: Shopify API Errors

Timeline of updates

1. investigating2023-09-08 22:14 UTC

   Our Shopify integration is experiencing elevated error rates reaching the Shopify API. Our team is troubleshooting the issue and reaching out to Shopify for more information and to resolve the error as soon as possible

2. identified2023-09-09 00:21 UTC

   We have identified the issue and waiting for partner to rectify/resolve the issue

3. monitoring2023-09-09 03:23 UTC

   A work around has been provided for customers

4. resolved2023-09-11 15:14 UTC

   This incident has been resolved

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON