rewindex

CompaniesHeapMonthly reportsSeptember 2023

Heap in September 2023: incidents, uptime and changes

5incidents posted
2labelled major or critical
98.94%free of major/critical
98.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 34 min, incident time 13 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Heap app is not loadingCritical11 minresolved09-11
Heap Connect Sync DelaysMajor7.4 hresolved09-29

Other incidents 3

IncidentImpactStartedDurationStatusDay
Temporary Degraded Query PerformanceNo impact listed16 hresolved09-05
Heap Help Center is unavailableNo impact listed1.1 hresolved09-14
Heap Connect Sync DelaysMinor6.3 hresolved09-30

Cite this

Heap posted 5 status incidents in September 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in September 2023
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2023/09

All Heap monthsRecent incidentsMarkdown