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CompaniesHeapMonthly reportsOctober 2023

Heap in October 2023: incidents, uptime and changes

6incidents posted
0labelled major or critical
100%free of major/critical
92.10%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6

Incidents 6

IncidentImpactStartedDurationStatusDay
Heap Connect Sync DelaysMinor7.7 hresolved10-03
Heap Connect Sync DelaysMinor16 hresolved10-04
Help Center unavailableMinor2.0 hresolved10-25
Temporary Data LatencyMinor3.4 hresolved10-26
Temporary Data LatencyMinor23 hresolved10-26
App UnavailabilityMinor6.1 hresolved10-31

Cite this

Heap posted 6 status incidents in October 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in October 2023
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2023/10

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